Customer Testimonials
On time delivery with decent prices for propane.
Fast and courteous service!
Patient enough to work with me kn my bill during a tuff time
The staff at Griffith have always treated me with great respect and have always taken care of my needs even with a short notice. I appreciate them all!!
keep track of when my propane is due not need to remind them of when low.
Our local office is very pleasant and helpful, as are our delivery men
Our delivery guy (Rich) is absolutely the best!!! Loved the easy renewal for our propane this year - the price per gallon was the same as last year and we had to do nothing! Great program.
Fair prices , great service, friendly staff.
on time............easy doing business with........pleasant employees
I never run out of propane. Friendly staff when negotiating a propane price for the year. I've been with Griffith since I bought my home in 2015 and have never had an issue.
Technician sent out was great. Knew what he was doing. Obviously very safety-minded. Professional and friendly.
Delivery person is friendly. I like having a sensor on my tanks alerting the office when I near needing a fill up.
Great Service. Thank you will use again
prompt response to requests
I get a call each delivery to ensure my dogs are not outside. This is awesome service along with the sensor on my tank. I no longer have to keep checking it.
Came first thing Monday morning, I called Saturday and the operator said she would send a notice to the office that I was low. When I came home from work, all tanks full! Very happy with the fast service and good prices
Your Watertown staff are awesome!
Friendly service
Costumer service is always great when I call for a refill, as well as timely delivery!
The auto refills of the propane!!
Prompt service,reliable
First off, they have a professional prior to delivery check the propane system completely , do a pressure test and checking all equipment. The tank is equipped with a sensor that can be read from the HQ building which is set to deliver when it reaches the set low. The delivery is painless , you do not need to be home, they simply leave you a receipt on your door. Above all, Griffith has competitive rates that beat the competition hands down. Thank you !
Customer Service Representatives are friendly, understanding and very helpful. I like how they come out our way a few times a week so if I need to get some more propane, I can!
We had an urgent situation and needed to have our service switched back in our name from our tenants. Ms. McMahon sent over the credit application right away and had our credit check done the same day! We were so appreciative. She was able to tell us everything we needed to know and put our minds at ease!
Service
Great people in the Watertown office; dependable service; variety of contract options
11-14-19-PCM-Talked to First name removed gave survey a 10 because of good service competitive pricing and good response from service technician-
11-14-19-PCM-Talked to a woman who took survey and gave survey a 10 because good service and dependable and excellent delivery better then most-
Prompt delivery, never have to worry about "running out" of fuel!
The prompt response when I had a concern