Customer Testimonials
Dependable!
Your service as been top notch since we have switched over to Superior years ago. Everytime I have had a question it has been answered fast.
I called due to concerns about running out. They answered the even though it was probably very close to quitting time. They were very responsive to my needs and delivered the next day. I am very appreciative.
Always professional
Level of service is outstanding
helpful and accomodating
On time and great delivery driver
We can have it monitored and delivered
The people are the best! Wish it were less expensive though.
vvvvv
Excellent service with fair price. Good work
Responsive compared to E&V. Good prices comapred to E&V and Suburban. Portal is very good. The only issue is that they need to work on the accuracy of the reading for tank fuel capacity on the website, it tends to understate how much fuel is left.
Always there to fill with out having to call. You can count on superior.
Customer service staff are always friendly and willing to help when I call. Service is prompt and professional.
Very timely and efficient when we're in need of a delivery.
Great service and received text messages when they were going to arrive. Very pleased with them.
They care the gals that answer the phone and talk to you are the best ever
Very friendly and helpful with any concerns I had regarding becoming a new customer.
Amy in customer service was great. I nearly ran out of propane because the normal delivery truck was down. She made sure the team came up with a solution.
At a time of bitter cold, Suburban Propane kept us supplied!
My wife drove to our cottage from Rochester and had to wait 6 hours - maybe next time you could give us an estimate of when you will come.
However, you made sure we were ok: that's what counts!
Thanks.
David E. Durham
I can pre buy.I havent had any issues with them.They are friendly and helpful.
I like the automatic delivery. I don't have to worry about running out.
friendly no there business on time
Reliability
Happy with service, thank you
You guys made an emergency delivery to our home on a Sunday afternoon when we were very low on propane. We appreciated that.
The office staff was friendly and responsive
Excellent service, we get our propane through Griffeth Energy, Skaneateles. NY. Rain, sleet or lots of snow they deliver. The delivery persons are friendly and experienced, they even help me get my furnace running. We have been using them for over 10 years and would never switch. They are quality. Thank you.
Very friendly service. When you call for a problem you reach a LOCAL service rep who is quick to find a solution.
Weather it’s been a delivery or talking on the phone , Superior employees have always prompt and respectful!