Customer Testimonials
Very friendly and helpful with any concerns I had regarding becoming a new customer.
Amy in customer service was great. I nearly ran out of propane because the normal delivery truck was down. She made sure the team came up with a solution.
At a time of bitter cold, Suburban Propane kept us supplied!
My wife drove to our cottage from Rochester and had to wait 6 hours - maybe next time you could give us an estimate of when you will come.
However, you made sure we were ok: that's what counts!
Thanks.
David E. Durham
I can pre buy.I havent had any issues with them.They are friendly and helpful.
I like the automatic delivery. I don't have to worry about running out.
friendly no there business on time
Reliability
Happy with service, thank you
You guys made an emergency delivery to our home on a Sunday afternoon when we were very low on propane. We appreciated that.
The office staff was friendly and responsive
Excellent service, we get our propane through Griffeth Energy, Skaneateles. NY. Rain, sleet or lots of snow they deliver. The delivery persons are friendly and experienced, they even help me get my furnace running. We have been using them for over 10 years and would never switch. They are quality. Thank you.
Very friendly service. When you call for a problem you reach a LOCAL service rep who is quick to find a solution.
Appreciate advance notice of delivery and monitoring of tank
Affordability, great customer service!
Timely, never have to worry about a missed fill up.
The prompt service I received is excellent.
Your pricing, and prompt response
Everything is great with Superior from price to service. John is a superstar.
Personable, friendly staff
Prompt refills I never have to worry about running out
Service is great! Cost is concerning, of course.
The technicians are very
Knowledgeable. And go out of their way to be helpful
Prompt friendly service
Prompt delivery
Great service
Delivery and payment is automatically done
I HAVE A BUDGET, I DON'T HAVE TO CALL OR WORRY ABOUT IF I'LL RUN OUT OF FUEL, I HAVE DIRECT DEPOSIT, THE DRIVER COMES & GOES, & MOST OF THE TIME, I DON'T KNOW THAT HE'S BEEN THERE...
BUT MOST OF ALL, THEY ARE FRIENDLY PEOPLE YOU WORK WITH THERE. VERY EASY TO TALK TO.
THANK YOU FOR ALL YOU DO!!!
good service
The staff is very friendly and helpful
They care the gals that answer the phone and talk to you are the best ever