Customer Testimonials
Whenever I have called the office the staff has been very pleasant and helpful. My tank has a remote monitor that allows me to check it when I'm away and that is very convenient. It also ensures that my tank gets refilled in a timely manner. Thanks for the great service.
Timely deliveries.
Every time I go there they always take good care of me.
I only run the stove on propane. I have never run out.
Timely delivery.
Always very friendly and courteous. Very responsive to needs and concerns of the customer.
Local service
Very friendly, helpful service.
Everything
Prices are good and employes are nice.
They have serviced me for many years and always come to check my fuel automatically. I have never been without.
- pre-buy plan available
- most competitors either don't offer a comparable plan, or gouge on price
- consistent delivery during deep winter season
- Griffith ensures that contract customers are filled promptly
esp. three winters ago during long cold spell
- very helpful staff at Rome office
- friendly, helpful
- answer questions with helpful and to-the-point info
deduct 1 pt
- centralizing contract functions in Rochester/web caused confusion
customer service
had for years
convenient
Automatic delivery and responsive customer service
Deliveries as promised and pleasant sales personnel.
You are the only fuel company that charges a hazmat fee.
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done everything they said they would do
Customer said the guys who came to set up were very nice.
Customer said she is a new customer. Set up went well.
Customer said they get everything done on time and explained things.
Customer said he likes the service and has no issues.
Customer said Griffith gets things done. He is happy with the service.
Customer says Griffith is prompt.
The people that I have had direct contact with.
Great customer service
FAST, FRIENDLY SERVICE FROM START TO FINISH. NO HIDDEN CHARGES OR FEES(THAT I CAN SEE) LOL.
Service and the people are both fantastic!!