Customer Testimonials
Griffith is a professional business which deals well with customers such as myself.
You are there on time every time.
We were less than 10% of fuel on a Friday. They told me that the earliest they could be here was Monday. We were worried about running out but we do have a pellet stove so we knew we would not be freezing. Early Saturday morning we heard a truck outside. It was Griffith Energy delivering our fuel. The driver said we did not have enough to last until Monday and that he was glad that he came.
After years with another company we decided to compare prices. Yours was so much better we felt we had been robbed for years. Plus your tank allows us to see how much gas is in the tank, our old company put in a tank with a broken meter, not once but twice. Plus our old company allowed us to run out of gas once. Plus your representative came to our home when we switched and has been available for subsequent questions regarding your service. We are very happy.
We get our fuel on time always, even when we're in Florida. Had a furnace problem once and the service man came at two in the morning and fixed the problem.
02-13-19-PCM-Talked to First name removed gave survey a 10 for good service but price is to high and no e-mail given-
02-13-19-PCM-Talked to First name removed gave survey a 10 nice to work with will deliver through snow even though nothing is shoveled no e-mail address given-
02-12-19-PCM-Talked to First name removed gave survey a 10 for convenience and good service able to pay bill over phone with credit card but doesn't care to much about price he pays for what he gets no e-mail address given-
02-11-19-PCM-Talked to First name removed gave survey a 10 prompt delivery and good customer service and no e-mail address given-
Good service at a competitive price.
Delivery service meets my expectations. The website provides ease for making payment. Overall, I am pleased with the service.
Customer service is extremely sensitive to people’s needs. Go out of their way to help you.
02-07-19-PCM-Talked to First name removed gave the survey a 9 for quick service and nice people to deal with e-mail address was given-
02-06-19-PCM-Talked to First name removed gave survey a 9 for good customer service and no e-mail address given.
The people that work for the company are very knowledgeable and helpful. When you call them they do everything they can to help solve any problem or questions you might have.
Dependable service. Reasonable charges
After my last survey this morning and giving only a 6 rating for certain reasons someone actually called my husband to see how they could make things better. It is good to know that someone is actually reading these and taking action. Thank you very much for all of your help, I really appreciate it.
Griffith Energy responds quickly to immediate needs. I have had great response to heating problems, deliveries and contract questions.
Your customer service representatives especially Lisa Clark. She is always positive and helpful and has helped us coordinate many things including the purchase of a new forced air furnace a few years ago. The entire office staff and field service personnel have been great.
Came when called. Pretty efficient.
This year went out of way to look out for me. Lady that works there has been nice and helpful.
Great customer service, excellent delivery personnel, business close to home.
Local office personnel is very friendly and helpful.
Everything!
Very reliable!
Likes rebates.
LPG is reasonable and I love Lisa
Timely auto-delivery, early-payment discount, web pay.
Griffith has always come thru, getting our oil to us in a timely manner. It’s nice to know we can depend on them.
The repair man was very efficent and knowledgeable.