Customer Testimonials
Customer said he has never had any problems with Griffith.
Customer said she has no complaints with Griffith.
The products are trustworthy and the service is dependable. In all the years that we have been customers of Griffith Energy we have never had a complaint and never had a time when they didn’t come through for us.
Customer is a new. They did come and fill her tank promptly.
Customer said they are professional. They are friendly and the men know what they are doing.
Customer likes the auto delivery.
A+ service. Dont lose that. It's hard to find any good customer service these days in any industry
Great Service and knowledgeable workers. Very trustworthy in working with the gas products. I speak for all in our group. I have no problem in recommending them to anyone.
no wait when i call
I have been with Griffith for decades and they continue to provide excellent service.
done everything they said they would do
prompt, dependable, knowledgeable. service
Fast, friendly service. I feel confident in the technicians that service my furnace. They are friendly and professional. I am using automatic delivery so I never run out of fuel.
As a loyal customer for 30 years , I can say that it's great having someone local that is here for all my energy needs . They deliver my fuel oil within a few days when I call and the very next day if I'm almost out . It's nice knowing that I can call and always have a real person to talk to , even after business hours in case my boiler goes out ,,, as they are on call 24/7 . Customer service is always friendly and I don't even have to press 1 for English . I always tell friends and family about Griffith Energy and that they are the only ones who accept Citizen Action for lower fuel prices .
"Customer said whenever he has an issue, customer service has had been fantastic."
Customer said she likes that she doesn't have to think about deliveries; they just come.
Customer said the guys who came to set up were very nice.
Customer said she is a new customer. Set up went well.
Customer said they get everything done on time and explained things.
Customer said he likes the service and has no issues.
Customer said Griffith gets things done. He is happy with the service.
Customer says Griffith is prompt.
Everything, and all the employees I have ever dealt with were always professional and friendly!
For the most part, all the services are prompt, customer service is excellent, the office itself is pristine, its very impressive to see a business so clean an d organized like that, especially when it sits in the location it does,
appreciated follow up issues resolved
everthing has been resolved
"accomedating services, timely deliveries, no issues"
"no issues,"
"through, ease of use"

Always available. I like the local contact. Not thrilled with corp making decisions that affect local customers, however having office accessible makes a difference. I have always had good contact on phone when I call. Questions answered and reliable information is communicated. Thanks, Name removed