Customer Testimonials
Very friendly, helpful service.
Everything
Prices are good and employes are nice.
They have serviced me for many years and always come to check my fuel automatically. I have never been without.
- pre-buy plan available
- most competitors either don't offer a comparable plan, or gouge on price
- consistent delivery during deep winter season
- Griffith ensures that contract customers are filled promptly
esp. three winters ago during long cold spell
- very helpful staff at Rome office
- friendly, helpful
- answer questions with helpful and to-the-point info
deduct 1 pt
- centralizing contract functions in Rochester/web caused confusion
customer service
had for years
convenient
Automatic delivery and responsive customer service
Deliveries as promised and pleasant sales personnel.
You are the only fuel company that charges a hazmat fee.
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done everything they said they would do
Customer said the guys who came to set up were very nice.
Customer said she is a new customer. Set up went well.
Customer said they get everything done on time and explained things.
Customer said he likes the service and has no issues.
Customer said Griffith gets things done. He is happy with the service.
Customer says Griffith is prompt.
The people that I have had direct contact with.
Great customer service
FAST, FRIENDLY SERVICE FROM START TO FINISH. NO HIDDEN CHARGES OR FEES(THAT I CAN SEE) LOL.
Always available. I like the local contact. Not thrilled with corp making decisions that affect local customers, however having office accessible makes a difference. I have always had good contact on phone when I call. Questions answered and reliable information is communicated. Thanks, Name removed
Customer said he has never had any problems with Griffith.
Customer said she has no complaints with Griffith.
The products are trustworthy and the service is dependable. In all the years that we have been customers of Griffith Energy we have never had a complaint and never had a time when they didn’t come through for us.
Customer is a new. They did come and fill her tank promptly.
Customer said they are professional. They are friendly and the men know what they are doing.
Customer likes the auto delivery.
Local service