Customer Testimonials
We have always had refills of propane without calling or running out. Same with fuel oil. Always able to talk to a real person and get answers. I gave you a nine because I don't like the Superior website to pay bills. The one and only time I used it I wound up being charged twice because the site went down and brought me to the beginning screen. Although they canceled one payment I had to wait for a month to get it cleared up at the bank card center. Not chancing it happening again.
Deliver man explains and is kind.
Everyone I work with has been great.
The tank is always filled
People care!
being able to make an annual payment / scheduled delivery without having to call / prompt reply when issues arise
The service is incredible. Sean, our technician, is outstanding.
Our delivery is timely and the customer service has been excellent!
EVERYTHING!
Ease of making payments
Grace extended when life happens or I just forget
How quick you are to respond
Erica from Lodi was just amazing! I was very upset about the change in my services, but she fixed everything! Erica also had the patience of a saint when dealing with me! she also described my new driver and he was just as she said, nice as could be! I think his name was Jim.
Prompt reliable friendly the best
Friendly courteous and never have to worry about running out
Good service at a fair price. Nice people to work with.
Office and delivery personal are friendly, knowledgeable, helpful and efficient - a perfect combination of skills
price and service
Have always received great service from you...have you received a HEAP voucher for me yet?
Reliable
I had an excellent experience with Kyle and his helper siting a new propane tank. They were courteous, very knowledgeable, and extremely helpful in crafting a solution to fit my somewhat unique requirements. Kyle guided me through the process and made the whole experience painless. Plus they were just plain pleasant to deal with. A++
That you respect customers and your service is easy to get. Your devotion to customer is amazing.
They just show up. Rarely need to call.
Excellent customer service by Carrie. Quick and professional delivery. I was told up to 48 hours and my delivery was the next day. Very curtious and professional, knowledgeable delivery driver as well.
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very polite and punctual 😊
Great delivery guy! Like being on a regular delivery schedule. Like the option of being on a monthly budget.
Friendly service and unbeatable rates!
friendly
resolved problem
Friendly customer service
They're very responsive even during these tough Covid times. This summer I needed my gas grill tank filled. The service man filled it and then carried it to my car (even though I could have done it). And, the price was good.
Monitoring of gas reserve and automatic replenishment. Pleasant and knowledgeable staff.