Customer Testimonials
Reliable delivery
Budget billing and willingness to work will people receiving service from you.
I have had consistent and reliable propane availability with you
Customer service is awesome
We do not have mail delivery at the residence that you service. We realize your normal bill is delivered when the service is rendered. Our bill comes to our primary home residence and that works fine. Moreover, we asked and you have installed a sensor on the LP tanks to tell you when they needed to be filled. We get an email that informs us of the need and you always provide the service within 48 hours. This gives us piece of mind knowing that our home will be heated during the winter months.
Thank you.
The service is great and the price is good.
Can't get any better service than your local business. I never have any problems and if I ever do I can definitely depend on them.
Griffith Energy has always provided good service. When I call the Lodi, NY office the staff are very helpful.
One thing I don't have to worry about during these difficult times, thank you
Quick and friendly service.
Reliable delivery, friendly and helpful on the phone ! When I’ve had questions they have followed through to answer them promptly.
They seem like a well run business.
Very professionally run company.
Good price and great employees to speak to.
Very happy with the service always on time with deliveries. Been a customer for 5 years
Always friendly and reliable service!
Very courteous service when I have a question. Deliveries always on time. The new meters on tanks allows me to check how full they are from my computer.
The meters have also deterred mourning doves from nesting in the top of the tanks. I’m not sure if this is a good thing but it does keep the tanks cleaner.
I like the fact that my propane is delivered in a timely fashion.
Monitoring of gas reserve and automatic replenishment. Pleasant and knowledgeable staff.
We have always had refills of propane without calling or running out. Same with fuel oil. Always able to talk to a real person and get answers. I gave you a nine because I don't like the Superior website to pay bills. The one and only time I used it I wound up being charged twice because the site went down and brought me to the beginning screen. Although they canceled one payment I had to wait for a month to get it cleared up at the bank card center. Not chancing it happening again.
Deliver man explains and is kind.
Everyone I work with has been great.
The tank is always filled
People care!
being able to make an annual payment / scheduled delivery without having to call / prompt reply when issues arise
The service is incredible. Sean, our technician, is outstanding.
Our delivery is timely and the customer service has been excellent!
EVERYTHING!
Ease of making payments
Grace extended when life happens or I just forget
How quick you are to respond
Erica from Lodi was just amazing! I was very upset about the change in my services, but she fixed everything! Erica also had the patience of a saint when dealing with me! she also described my new driver and he was just as she said, nice as could be! I think his name was Jim.
Tank monitoring is very helpful for tracking usage and scheduling delivery.
You drivers are great - schedule deliveries prior to snow on lake roads