Customer Testimonials
The automatic propane refill service works very well. There's always a friendly person to speak with should I have questions.
Friendly on time fair prices
Personal Service. Friendly and responsive people.
They were very helpful setting up our propane furnace and propane.
I like that I get automatic deliveries. I’d like that I pre-buy my propane and don’t have to worry about it during the winter.
Customer service is top rate.
great servive and always working with me on paying the bill and giving me time
We been with your company and were very happy with your service ,the people are very pleasant and friendly,
The local branch (Warner's Vestal) has been amazing. My customer service rep DENISE went above and beyond. My delivery driver is great. Superior Energy employees are so nice, and knowledgeable! Ferrellgas is so rude and uneducated.
The Superior Energy customer service far exceeds Ferrellgas!!
You're dependable and I believe your prices are competitive.
On time...
10/10
Fast delivery service and the staff in the office are extremely professional and the nicest people to talk to. My questions and issues are always answered.
I am on the pre-buy program and it is so easy. the tanks a filled automatically.
Edna, Clara, and Bill did a great job with a recent tank move! Thank you!
They are professional to deal with.
Customer Service was very helpful when I needed to make adjustments to my account. Thank you for your patience & understanding.
Always a dependable fill up when needed
It's easy to talk to staff directly at the Vestal office when needed.
Phone contact is usually easy as well.
Automatic deliveries seem to be well timed.
Generally never have problems. If I do, they are always resolved with a phone call.
Well I don't like propane prices.
on line billing and ordering
You are dependable. This is the most important thing when it comes to LIFE support. The remote reading is working out fine. I can read it on the tank and then look at Superior and they are the same, or I can just stay warm and check Superior for the tank reading. Very trust worthy that way.
Great service and great technicians
On time propane deliveries... But most important is the very helpful and friendly staff at Warners. Plenty of times they worked with me helping to solve pre-buy issues. Let's face it, if our upstate friends decide to eliminate the Vestal staff, I'll look elsewhere for my propane.
Super fast response, when my propane was out. Took care of setting up account, and delivey was next day!
Customer service goes above and beyond to explain and make sure you understand any contracts you may be asked to sign. Prompt delivery with courteous drivers. They also have different payment options.
Very professional,friendly,and helpful
The technician was very helpful.
always on time with delivery