Baptist Primary Care-Intracoastal West
14011 Beach Blvd, Suite 230
Jacksonville
FL 32250
United States

Patient Testimonials

Report a concern   September 17, 2026 — Rated 10 out of 10 by H.M. Baptist Primary Care-Intracoastal West
What do you like about our office?

I ENJOYED MY VISIT .LOVED MY DOCTOR VERY CLEAN

Report a concern   September 17, 2026 — Rated 10 out of 10 by M.P. Baptist Primary Care-Intracoastal West
What do you like about our office?

Dr. Joseph and Jessica are excellent care providers.

Report a concern   September 16, 2026 — Rated 10 out of 10 by A.J. Baptist Primary Care-Intracoastal West
What do you like about our office?

Primary Dr. Santiago. This was my first visit to her new location. The facility is very nice.

Report a concern   September 16, 2026 — Rated 10 out of 10 by A.G. Baptist Primary Care-Intracoastal West
What do you like about our office?

Amazing doctor

Report a concern   September 16, 2026 — Rated 9 out of 10 by C.C. Baptist Primary Care-Intracoastal West
What do you like about our office?

Staff is very friendly. The office is easily accessible. Appointments are easy to get.

Report a concern   September 14, 2026 — Rated 10 out of 10 by P.M. Baptist Primary Care-Intracoastal West
What do you like about our office?

All the people in the office is very nice knowledgeable. Dr Joseph has been my doctor for at least 20 years. She’s very good. Very thorough. I like going to see her.

Report a concern   September 13, 2026 — Rated 10 out of 10 by N.L. Baptist Primary Care-Intracoastal West
What do you like about our office?

The Doctor and staff.

Report a concern   September 13, 2026 — Rated 10 out of 10 by A.O. Baptist Primary Care-Intracoastal West
What do you like about our office?

all the facilities and, especially, the specialists

Report a concern   September 13, 2026 — Rated 10 out of 10 by R.M. Baptist Primary Care-Intracoastal West
What do you like about our office?

Dr. Santiago articulates medical conditions and steps to improve, in an excellent manner. She answers all questions, and seeks best practice solutions.

Report a concern   September 12, 2026 — Rated 10 out of 10 by W.J. Baptist Primary Care-Intracoastal West
What do you like about our office?

The staff is very professional and compassionate. My doctor always listens and I never feel rushed.

Report a concern   September 12, 2026 — Rated 10 out of 10 by D.K. Baptist Primary Care-Intracoastal West
What do you like about our office?

Everyone is respectful and kind!

Report a concern   September 11, 2026 — Rated 9 out of 10 by P.T. Baptist Primary Care-Intracoastal West
What do you like about our office?

They are nice and do their jobs well.

Report a concern   September 10, 2026 — Rated 10 out of 10 by B.M. Baptist Primary Care-Intracoastal West
What do you like about our office?

Welcoming,clean and friendly staff.

Report a concern   September 10, 2026 — Rated 10 out of 10 by R.R. Baptist Primary Care-Intracoastal West
What do you like about our office?

Spacious, clean and comfortable.

Report a concern   September 8, 2026 — Rated 10 out of 10 by J.C. Baptist Primary Care-Intracoastal West
What do you like about our office?

Very clean and modern. It is open and peaceful.

Report a concern   September 6, 2026 — Rated 10 out of 10 by J.G. Baptist Primary Care-Intracoastal West
What do you like about our office?

Fast and efficient.

Report a concern   September 6, 2026 — Rated 10 out of 10 by R.D. Baptist Primary Care-Intracoastal West
What do you like about our office?

Friendl and clean

Report a concern   September 5, 2026 — Rated 10 out of 10 by P.B. Baptist Primary Care-Intracoastal West
What do you like about our office?

Location

Report a concern   September 4, 2026 — Rated 10 out of 10 by T.P. Baptist Primary Care-Intracoastal West
What do you like about our office?

Efficiency, cleanliness

Report a concern   September 4, 2026 — Rated 10 out of 10 by C.B.G. Baptist Primary Care-Intracoastal West
What do you like about our office?

From the first call to the office to schedule an appointment as a new patient, to the check-in, the nurse's treatment while checking my vitals—everything was excellent. As a first-time patient, I felt completely at ease. Then, when the doctor came in, she treated me so well that I felt confident. She explained the treatment I was about to begin step by step. Talking to my doctor is a conversation of trust, which is the most important thing that should exist between doctor and patient—trust, because that way the patient can express what they feel without fear. I give the office a 10 out of 10.

Report a concern   September 4, 2026 — Rated 10 out of 10 by C.H. Baptist Primary Care-Intracoastal West
What do you like about our office?

The convenience of the location

Report a concern   September 3, 2026 — Rated 10 out of 10 by K.P. Baptist Primary Care-Intracoastal West
What do you like about our office?

Dr. And employees

Report a concern   September 3, 2026 — Rated 10 out of 10 by J.O. Baptist Primary Care-Intracoastal West
What do you like about our office?

I followed Dr Santiago to this office. The staff is nice and the facilities are new as of March.
Dr Santiago spends quality time with me , addressing all my issues or concerns. I am very confident in her care . I am so happy to have found her to be my primary doctor!

Report a concern   September 3, 2026 — Rated 10 out of 10 by W.T. Baptist Primary Care-Intracoastal West
What do you like about our office?

The level of professionalism evident in the the staff is outstanding.

Report a concern   September 2, 2026 — Rated 10 out of 10 by G.H. Baptist Primary Care-Intracoastal West
What do you like about our office?

, friendly people & my precious doctor

Report a concern   September 2, 2026 — Rated 10 out of 10 by E.A. Baptist Primary Care-Intracoastal West
What do you like about our office?

I like how modern the office looks compared to the Lakewood office location had been previously going to. The rooms and the waiting are bigger and there is ample parking.

Also, my doctor, Kristine Santiago is by far the best doctor I have ever had. Major kudos to her. She has been my doctor for several years going back to when she was working out of the Baptist Health Lakewood location.

Dr. Santiago is such a great doctor that I plan to keep her as my primary physician after I move out of state. Her level of care is worth me traveling back to Jacksonville for my exams. The way I see it, there are good doctors and there are rock star doctors. Dr. Santiago is a rock star.

I don't remember her assistant's name but she was also very nice and professional. Overall, I can say that from here on out, that office and Dr. Santiago are my primary options for healthcare, even it it means flying all the back to Jacksonville from Las Vegas.

Report a concern   September 2, 2026 — Rated 10 out of 10 by S.M. Baptist Primary Care-Intracoastal West
What do you like about our office?

Dr. Santiago and her staff is unmatched anywhere in Jacksonville. Her generosity with her patients and her ability to listen to her patients is like no other doctor. Her staff cares about the patients too which is hard to come by. I will not go anywhere else for my care.

Report a concern   September 2, 2026 — Rated 10 out of 10 by R.B. Baptist Primary Care-Intracoastal West
What do you like about our office?

The people

Report a concern   September 1, 2026 — Rated 10 out of 10 by F.S. Baptist Primary Care-Intracoastal West
What do you like about our office?

I love the staffing. I love how informed they are how quick they are to help their insight on procedures and services and medication.

Report a concern   August 31, 2026 — Rated 10 out of 10 by M.S. Baptist Primary Care-Intracoastal West
What do you like about our office?

Great doctors and very knowledgeable, office staff is very helpful.


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