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Patient Testimonials
The staff is professional and caring regarding health and well-being. Strong attention to detail.
Love the staff the new spacious office BUT...needs better marking on Beach Blvd. GPS had me going in circles. There is absolutely no way anyone could know where you are without hunting. Ridiculous Baptist....do better!
Dr.Alvarado is one of the nicest people I have had the pleasure to meet and takes wonderful care of us.
Dr. Santiago is the BEST PCP anyone could ask for and she recently moved to this location. The staff was very nice and there was plenty of parking and it was easy to get too. A 10 out of 10!
Friendly and efficient staff
Friendly and kristuna is the best
Dr. Joseph is a wonderful doctor. The staff in this office are absolutely the best.
Friendly staff Love the new building
New!
Everything
Pleasant staff. On time.
Once I found the office (the area is congested, and GPS was not too helpful), everything was seamless. There is plenty of parking, the procedures were straightforward and my appointment time was on point. All staff members were personnel and efficient - see you in 6 months
Dr Alvarado and staff are amazing. All are very personable and genuinely concerned why you are there. Every appt is the same. Dr Alvarado is very smart and listens to what I need not just what the medical world suggests. If you are trying to make yourself healthier, go see them.
Very kind, always available, professional and always helpful
Spacious and comfortable
Very clean and the staff are always so caring and helpful. Down to earth. Dr. Alvarado is wonderful. Shows empathy towards her patients. Cares very much. Name removed
New office and professional Sraff
Professionals
Clean, fresh and friendly. Love the enviroment and the attitudes of the staff!
Baptist Intercoastal West Jacksonville is great. We have been going there for years, and we like the primary Care office with Dr. Joseph. Dr. Joseph is a great doctor; she always listens to our symptoms and questions. The staff is great as well. We trust Baptist Healthcare doctors, emergency care, urgent care, and hospital for all our health needs. We recommend Baptist to all our family and friends.
Friendly, clean
Everything! Shauntela is great, no crowding in the waiting room, peaceful environment, and Dr. Santiago is simply the best of the best.
Dr Alvorado is very attentive and not in a hurry. Her office stays on top of my prescriptions, I’m very thankful for that.
The staff is consistently friendly, welcoming, and professional from the moment I walk in. My doctor is exceptional; they are always very helpful, take the time to answer all of my questions, and ensure I am fully informed about my health and treatment plan. It is a relief to be in such capable and caring hands.
Key Aspects of My Experience:
* **Professionalism:** The administrative and support staff operate with efficiency and courtesy.
* **Warm Atmosphere:** The office environment feels inviting and well-managed.
* **Quality of Care:** My physician demonstrates a deep commitment to patient education and attentive communication.
* **Confidence in Treatment:** I feel supported and well-guided during every visit, making the healthcare process much less stressful.
Is very neat and clean
It's a brand new facility very nicely designed. The staff is very friendly and caring.
Bright, clean and comfortable
i was stunned by how welcoming the office staff was.
Clean, spacious, everyone was professional

Clean and welcome