Baptist Primary Care-Intracoastal West
14011 Beach Blvd, Suite 230
Jacksonville
FL 32250
United States

Patient Testimonials

Report a concern   August 3, 2026 — Rated 10 out of 10 by D.J. Baptist Primary Care-Intracoastal West
What do you like about our office?

Dr Joseph is the best! She is patient and thorough.
Report a concern   August 2, 2026 — Rated 10 out of 10 by A.E. Baptist Primary Care-Intracoastal West
What do you like about our office?

Staff and doctor are great

Report a concern   August 2, 2026 — Rated 10 out of 10 by C.S. Baptist Primary Care-Intracoastal West
What do you like about our office?

Everyone was so nice! Front desk, nurse and doctor- all friendly and welcoming. I felt listened to. Very happy to make this my primary care choice!
Report a concern   July 29, 2026 — Rated 10 out of 10 by P.J. Baptist Primary Care-Intracoastal West
What do you like about our office?

Kind office staff and Dr. Joseph is wonderful
Report a concern   July 29, 2026 — Rated 10 out of 10 by G.F. Baptist Primary Care-Intracoastal West
What do you like about our office?

Dr Alvarado is great and the staff is always friendly and helpful.

Report a concern   July 29, 2026 — Rated 10 out of 10 by D.F. Baptist Primary Care-Intracoastal West
What do you like about our office?

The staff is very professional and kind. Dr. Santiago is the best. She listens and takes time with you.

Report a concern   July 29, 2026 — Rated 10 out of 10 by N.M. Baptist Primary Care-Intracoastal West
What do you like about our office?

Friendly staff
Dr. Does not rush and gives clear explanations
Report a concern   July 29, 2026 — Rated 10 out of 10 by L.L.M. Baptist Primary Care-Intracoastal West
What do you like about our office?

Excellent

Report a concern   July 29, 2026 — Rated 10 out of 10 by G.H. Baptist Primary Care-Intracoastal West
What do you like about our office?

Everything
Report a concern   July 27, 2026 — Rated 9 out of 10 by K.R. Baptist Primary Care-Intracoastal West
What do you like about our office?

Lots of room in the new building

Report a concern   July 26, 2026 — Rated 10 out of 10 by K.P. Baptist Primary Care-Intracoastal West
What do you like about our office?

Clean and friendly staff ! Dr Santiago is awasome
Report a concern   July 26, 2026 — Rated 10 out of 10 by D.B. Baptist Primary Care-Intracoastal West
What do you like about our office?

Professional compassionate and understanding

Report a concern   July 26, 2026 — Rated 10 out of 10 by W.R. Baptist Primary Care-Intracoastal West
What do you like about our office?

Everyone is so friendly and respectful

Report a concern   July 25, 2026 — Rated 10 out of 10 by L.A.S. Baptist Primary Care-Intracoastal West
What do you like about our office?

Everyone was super nice. Dr. Santiago is very kind, smart and knowledgeable doctor. One of the best.
Report a concern   July 25, 2026 — Rated 10 out of 10 by P.M. Baptist Primary Care-Intracoastal West
What do you like about our office?

The staff was very nice knowledgeable and Dr Joseph is a great doctor. She’s always thorough and she takes care of you.
Report a concern   July 24, 2026 — Rated 10 out of 10 by B.S. Baptist Primary Care-Intracoastal West
What do you like about our office?

The staff is very nice, the comfort of the waiting room. Dr Santiago is very professional and caring

Report a concern   July 24, 2026 — Rated 10 out of 10 by A.D. Baptist Primary Care-Intracoastal West
What do you like about our office?

It is very nice and staff is very friendly

Report a concern   July 24, 2026 — Rated 10 out of 10 by M.R. Baptist Primary Care-Intracoastal West
What do you like about our office?

Everyone is professional, personable, courteous and timely. Dr, Joseph is top - notch, thorough and a great listener.
Report a concern   July 22, 2026 — Rated 10 out of 10 by R.T. Baptist Primary Care-Intracoastal West
What do you like about our office?

Warm, friendly and very welcoming. Very professional and considerate of the patients.
Report a concern   July 22, 2026 — Rated 9 out of 10 by E.C. Baptist Primary Care-Intracoastal West
What do you like about our office?

it was clean and the staff was friendly and professional.
Report a concern   July 20, 2026 — Rated 10 out of 10 by W.M. Baptist Primary Care-Intracoastal West
What do you like about our office?

The closeness to where I live, my patient doctor and the wonderful, helpful staff.
Report a concern   July 19, 2026 — Rated 10 out of 10 by E.M. Baptist Primary Care-Intracoastal West
What do you like about our office?

Love Dr Santiago! Everyone in the office was excellent & very helpful.
Report a concern   July 18, 2026 — Rated 10 out of 10 by D.M. Baptist Primary Care-Intracoastal West
What do you like about our office?

The office was easy to find with plenty of convenient parking spaces. The check-in was quick and efficient and there was plenty of room in the waiting area. Cleanliness is important to me and I was very comfortable waiting to be called.
Report a concern   July 18, 2026 — Rated 10 out of 10 by D.D. Baptist Primary Care-Intracoastal West
What do you like about our office?

Friendly staff, immaculately clean, spacious, and Dr. Santiago.

Report a concern   July 17, 2026 — Rated 10 out of 10 by D.I. Baptist Primary Care-Intracoastal West
What do you like about our office?

Friendly, professional, efficient, and knowledgeable staff. Clean, bright waiting area and exam rooms. Appointments are timely. Dr. Joseph takes the time to listen to concerns and provides diagnoses that are relevant. Her explanations are easy to understand. She is very knowledgeable and treats her patients with respect.

Report a concern   July 17, 2026 — Rated 10 out of 10 by C.G. Baptist Primary Care-Intracoastal West
What do you like about our office?

Friendly staff and beautiful, clean office
Report a concern   July 17, 2026 — Rated 10 out of 10 by J.A. Baptist Primary Care-Intracoastal West
What do you like about our office?

Clean and friendly atmosphere.
Report a concern   July 17, 2026 — Rated 10 out of 10 by M.A. Baptist Primary Care-Intracoastal West
What do you like about our office?

The new office is large and inviting and there is plenty of space to park. Dr. Kristina Santiago-Naranjo is an awesome physician who takes the time to listen to your concerns, completely reviews all your lab work, and then works with you to make a plan to improve your overall health. Her staff, particularly Lauren, are very professional and caring, and demonstrate that they want all patients to live well. I would not hesitate to recommend Dr. Santiago-Naranjo to any person seeking professional and compassionate medical care.
Report a concern   July 17, 2026 — Rated 10 out of 10 by W.C. Baptist Primary Care-Intracoastal West
What do you like about our office?

Best doctor and staff in town. Kind, compassionate, caring, and attentive to my needs/concerns.
Report a concern   July 17, 2026 — Rated 10 out of 10 by N.A. Baptist Primary Care-Intracoastal West
What do you like about our office?

Dr Joseph is a wonderful doctor and staff also great.


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