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Patient Testimonials
I have the utmost confidence in my care team. Dr. Alvarez is an exceptional professional who has consistently delivered compassionate and high-quality care.
friendly staff, appointment was on time!
1. Front desk and check out desk are always cheerful and helpful.
2. Waiting time is very minimal.
3. New building is nice and large waiting area,
4. Dr. Joseph is a very pleasant person and great Dr. Thru her follow ups and medicine recommendations- my diabetes is under control.
The best of the best Dr. Joseph and her staff if administrative staff or nurses are very kind , caring and professional. Thank you for this services wh8ch provide for their patients.
A friendly atmosphere and very competent doctors
Staff is warm and friendly
Beautiful new building, welcoming staff! On time appointments! They give you lots of time to explain your medical concerns and take the time to explain their findings! Excellent medical facility with fabulous doctors and staff
I appreciate that I never have to wait more than 10 or 15 minutes to see Dr Joseph and she listens to how I feel about medications.
Atención y profesionalidad
As an existing patient for some time now, I am proud to see my primary physician Dr. Joseph and the office teams get into their new office space. It is tastefully done and they deserved it. Once again, the staff is fantastic. Baptist Health provides a secure and friendly atmosphere in all entities in which they're involved. I gladly refer Dr Joseph and staff to people all the time.
Dr. Joseph and her staff are excellent!!
everyone is professional and helpful.
So glad cinga is back with baptist
The people
I had a wonderful experience from check-in to check out.
Very open, and welcoming. Great people too
This was my first visit to Intracoastal West from another office and it was very clean and updated. The staff was great to interact with, from the front desk check-in all the way to Dr. Santiago and her medical assistant. The rooms are spacious and well-lit, and I’ve already recommended it to another family member.
Very helpful, caring, friendly staff. Dr. Kristina is SO awesome and supportive of your care plan.
The care and patience Dr Santiago gave me.
Clean and efficient and the doc and staff are knowledgeable and nice.
Very friendly staff! Dr.Joesph is really great with patients and staff is always welcoming.
Thank You!! Name removed
Kind, caring staff and an excellent physician .She was very thorough and competent.
Staff
Dr Kristina is valuable. She is a good listener and problem solver, with an excellent memory and the ability to keep up-to-date on research and current practices.
Dr. Joseph is awesome. The technician is very friendly, and skilled professional. The Clinic is very clean, calm, pleasant environment that actively helps people feel at ease. The staff are hospitable.
Professional and friendly and kind and all abt the patience
Always prompt response on questions. Courteous and efficient staff.
Dr Santiago is an example of what all physicians should aspire to be. She is so thorough, you know she is on top of your history and listens carefully to your current status. I feel blessed to have her on my health team.
Need signs to direct patients to the Front of the office!

Very pleasant, knowledgeable, personable staff. Patient friendly.