Baptist Primary Care-Intracoastal West
14011 Beach Blvd, Suite 230
Jacksonville
FL 32250
United States

Patient Testimonials

Report a concern   October 4, 2026 — Rated 10 out of 10 by C.L. Baptist Primary Care-Intracoastal West
What do you like about our office?

Very pleasant, knowledgeable, personable staff. Patient friendly.

Report a concern   October 4, 2026 — Rated 10 out of 10 by C.M. Baptist Primary Care-Intracoastal West
What do you like about our office?

I have the utmost confidence in my care team. Dr. Alvarez is an exceptional professional who has consistently delivered compassionate and high-quality care.

Report a concern   October 3, 2026 — Rated 10 out of 10 by M.S. Baptist Primary Care-Intracoastal West
What do you like about our office?

friendly staff, appointment was on time!

Report a concern   October 3, 2026 — Rated 10 out of 10 by A.R. Baptist Primary Care-Intracoastal West
What do you like about our office?

1. Front desk and check out desk are always cheerful and helpful.
2. Waiting time is very minimal.
3. New building is nice and large waiting area,
4. Dr. Joseph is a very pleasant person and great Dr. Thru her follow ups and medicine recommendations- my diabetes is under control.

Report a concern   October 2, 2026 — Rated 10 out of 10 by N.Y. Baptist Primary Care-Intracoastal West
What do you like about our office?

The best of the best Dr. Joseph and her staff if administrative staff or nurses are very kind , caring and professional. Thank you for this services wh8ch provide for their patients.

Report a concern   October 2, 2026 — Rated 10 out of 10 by J.W. Baptist Primary Care-Intracoastal West
What do you like about our office?

A friendly atmosphere and very competent doctors

Report a concern   October 1, 2026 — Rated 10 out of 10 by C.L. Baptist Primary Care-Intracoastal West
What do you like about our office?

Staff is warm and friendly

Report a concern   September 30, 2026 — Rated 10 out of 10 by M.T. Baptist Primary Care-Intracoastal West
What do you like about our office?

Beautiful new building, welcoming staff! On time appointments! They give you lots of time to explain your medical concerns and take the time to explain their findings! Excellent medical facility with fabulous doctors and staff

Report a concern   September 29, 2026 — Rated 10 out of 10 by D.D. Baptist Primary Care-Intracoastal West
What do you like about our office?

I appreciate that I never have to wait more than 10 or 15 minutes to see Dr Joseph and she listens to how I feel about medications.

Report a concern   September 28, 2026 — Rated 10 out of 10 by P.R.B. Baptist Primary Care-Intracoastal West
What do you like about our office?

Atención y profesionalidad

Report a concern   September 27, 2026 — Rated 9 out of 10 by R.H. Baptist Primary Care-Intracoastal West
What do you like about our office?

As an existing patient for some time now, I am proud to see my primary physician Dr. Joseph and the office teams get into their new office space. It is tastefully done and they deserved it. Once again, the staff is fantastic. Baptist Health provides a secure and friendly atmosphere in all entities in which they're involved. I gladly refer Dr Joseph and staff to people all the time.

Report a concern   September 27, 2026 — Rated 10 out of 10 by L.S.L. Baptist Primary Care-Intracoastal West
What do you like about our office?

Dr. Joseph and her staff are excellent!!

Report a concern   September 26, 2026 — Rated 10 out of 10 by I.M. Baptist Primary Care-Intracoastal West
What do you like about our office?

everyone is professional and helpful.

Report a concern   September 25, 2026 — Rated 10 out of 10 by T.S.E. Baptist Primary Care-Intracoastal West
What do you like about our office?

So glad cinga is back with baptist

Report a concern   September 25, 2026 — Rated 10 out of 10 by W.T. Baptist Primary Care-Intracoastal West
What do you like about our office?

The people

Report a concern   September 25, 2026 — Rated 10 out of 10 by P.J. Baptist Primary Care-Intracoastal West
What do you like about our office?

I had a wonderful experience from check-in to check out.

Report a concern   September 25, 2026 — Rated 10 out of 10 by T.M. Baptist Primary Care-Intracoastal West
What do you like about our office?

Very open, and welcoming. Great people too

Report a concern   September 23, 2026 — Rated 10 out of 10 by V.H. Baptist Primary Care-Intracoastal West
What do you like about our office?

This was my first visit to Intracoastal West from another office and it was very clean and updated. The staff was great to interact with, from the front desk check-in all the way to Dr. Santiago and her medical assistant. The rooms are spacious and well-lit, and I’ve already recommended it to another family member.

Report a concern   September 23, 2026 — Rated 10 out of 10 by G.B. Baptist Primary Care-Intracoastal West
What do you like about our office?

Very helpful, caring, friendly staff. Dr. Kristina is SO awesome and supportive of your care plan.

Report a concern   September 23, 2026 — Rated 10 out of 10 by S.S. Baptist Primary Care-Intracoastal West
What do you like about our office?

The care and patience Dr Santiago gave me.

Report a concern   September 20, 2026 — Rated 10 out of 10 by S.F. Baptist Primary Care-Intracoastal West
What do you like about our office?

Clean and efficient and the doc and staff are knowledgeable and nice.

Report a concern   September 20, 2026 — Rated 10 out of 10 by L.F. Baptist Primary Care-Intracoastal West
What do you like about our office?

Very friendly staff! Dr.Joesph is really great with patients and staff is always welcoming.
Thank You!! Name removed

Report a concern   September 19, 2026 — Rated 10 out of 10 by S.S. Baptist Primary Care-Intracoastal West
What do you like about our office?

Kind, caring staff and an excellent physician .She was very thorough and competent.

Report a concern   September 19, 2026 — Rated 10 out of 10 by R.J. Baptist Primary Care-Intracoastal West
What do you like about our office?

Staff

Report a concern   September 18, 2026 — Rated 10 out of 10 by K.H. Baptist Primary Care-Intracoastal West
What do you like about our office?

Dr Kristina is valuable. She is a good listener and problem solver, with an excellent memory and the ability to keep up-to-date on research and current practices.

Report a concern   September 18, 2026 — Rated 10 out of 10 by D.W. Baptist Primary Care-Intracoastal West
What do you like about our office?

Dr. Joseph is awesome. The technician is very friendly, and skilled professional. The Clinic is very clean, calm, pleasant environment that actively helps people feel at ease. The staff are hospitable.

Report a concern   September 18, 2026 — Rated 10 out of 10 by R.J. Baptist Primary Care-Intracoastal West
What do you like about our office?

Professional and friendly and kind and all abt the patience

Report a concern   September 18, 2026 — Rated 10 out of 10 by B.C. Baptist Primary Care-Intracoastal West
What do you like about our office?

Always prompt response on questions. Courteous and efficient staff.

Report a concern   September 18, 2026 — Rated 10 out of 10 by M.R. Baptist Primary Care-Intracoastal West
What do you like about our office?

Dr Santiago is an example of what all physicians should aspire to be. She is so thorough, you know she is on top of your history and listens carefully to your current status. I feel blessed to have her on my health team.

Report a concern   September 18, 2026 — Rated 10 out of 10 by S.H. Baptist Primary Care-Intracoastal West
What do you like about our office?

Need signs to direct patients to the Front of the office!


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