Customer Testimonials
Delivery always on time.
Customer Service both at the office and at the home. The propane delivery men are great. Professional, knowledgeable and courteous.
Our delivery person, John, is a great guy and is a wonderful representative of Eastern.
Everyone who answers the phone is always so nice and helpful. I also like your website with the ability to see my account and activity and online payment options.
Service and prices
You were very fair with us when we needed to get a better price locked in. We don't pay the lowest price but we have peace of mind and a fair price. Service is good and communication is awesome. I would recommend you for sure.
Each and everyone of you are AMAZING!
I have to honestly say “”I feel as if I’m part of a big caring family”!
Thank you for 20 years of keeping me warm!
Sincerely,
Margarete
Prompt delivery, good customer service.
Excellent service
Great service
The customer service is truly the best.
Easy!!! Fair prices.
The service provided is second to none and coming from a service industry it’s come to what I expect and demand from my own teams.
been a customer 45 years and never had a problem. service was prompt and repair men were respectful.
Prompt deliveries avoiding possible weather delays.
Employees very helpful
Customer Service
Your customer service ROCKS! From the drivers to the office staff! Thank you!
Dependable
Dependable and predictable quality service year after year for the last 20 years!
I have had Eastern Propane since 1994. The automatic deliveries are very reliable. Customer service has been great also.
Good customer service.
First time dealing with Eastern and I've never had a better experience with any other company like I had with Eastern! Also dealing with Mike hands down most helpful rep!
Great service reasonable pricing. Willing to work with their customers and their particular financial abilities.
The service is great and the new online services are so convenient to pay your bill, order propane etc.
very happy all those years.
I like that I don't have to think about my propane - ever! It's always delivered without me having to do a thing. The bill is easy to pay and it's done until the next delivery - which again, I don't even have to think about - it's all automatic - I love it!
quick when i called
When I ran out of gas they were able to get it delivered to me quickly and then luckily the person who worked there came inside to help us when we didn’t see the flame being lit. Very friendly and very helpful

Excellent service .
Prompt .
Terrific drivers that deliver .