Customer Testimonials
The staff is courteous and friendly. I love that I can just go on my phone and see what the tank is reading and the auto delivery according to the monitor and not when I don’t REALLY need it.
Customer service is very helpful and friendly
Excellent customer service
Price and efficiency along with amazing customer service!
I love the great customer service absolutely amazing.
Excellent service.
Autofill means no problems, worries and quick and timely deliveries. Delivery men are respectful and courteous .. and take care not to damage surrounding plantings.
Services are reliable, deliveries come on time. Staff is friendly
Prompt delivery and useful app.
Quick response, pleasure talking to the person on the other side of the phone.
Reliable deliveries
Fair pricing and friendly personnel. Very courteous.
Good prices & reliable. The customer service is very easy to work with.
The very best part of dealing with Eastern Propane is that a knowledgeable, helpful HUMAN answers the phone.
Great service, helpful and efficient personnel.
You always keep our tank full and offer competitive pricing!!!
the automatic delivery option is invaluable. i also like that Eastern seems to anticipate price increases and keeps my tank topped. Delivery guys are awesome too.
PROMPT SERVICE
Hi , I have been using Eastern Propane since 1980 when I believe it was a small family run business . Always have been pleased with their service . Since 1986 I have been paying rental fees for an underground tank which I’m sure has already paid for the tank . Nothing can be done about that except to come and remove the tank and leave a huge hole in my yard . REALLY !!!!! So I don’t have much of a choice but to use your company . As a longtime customer you should drop those fees .
I initially gave a lower grade which triggered a client service contact. The customer representative who reached out to me showed willingness to listen and do her best to make things right.
She called me back later that same day with a solution to my issue.
friendly staff - always there to help!!!!
Your service man did not ring the doorbell since we were recuperating from COVID. We appreciated his respecting our wishes not to be disturbed.
Quick service!
Excellent service for the past two years with our account. Keep it up.
Service technicians are wonderful. Never missed a delivery so far.
I like automatic delivery and I like having level payments
confused on this survey is Eastern yet I now pay Superior
wish you would bring back furnace cleaning
The staff is reliable, professional, and knowledgeable.
Excellent service and efficiency
Great service
Nice people. Excellent service
Friendly quality service.