Customer Testimonials
Excellent service and speedy installation!
Always friendly and resolves issues promptly
Friendly, knowledgeable, courtesy staff. Everyone that I dealt with was super nice and helpful.
Great service. Web site makes paying on time easy and fast. The ability to see the amount of fuel in the tank is a great help.
Usually come to refill quickly
Great customer service!
Delivery was quick and driver was so pleasant. Relit my fireplace, and had some useful tips
The proper way all problems were handled. The plesant women on the phone with sympathy for my misfortune. All in all very good people to deal with
You’re staff were very polite,and professional.Answered all my questions and concerns.
Prompt scheduling of delivery. Very professional.
very reliable and accomodating employees
I like your Customer services. They make you feel so welcome.
The people at Shelby are providing a quality service. The upper management is too far removed and do not understand the needs of the customers. When the people at Shelby retire out, I hope I can find another provider.
Helpful with any situation
Quick delivery
Answers to questions explained in a friendly manner
The staff was very kind and knowledgeable about my request. The delivery was made in a timely manner.
Great service
Great service Ricky!
Courtesy and very helpful. Experiences are always great.
Prompt service
Great customer service, nice knowledgeable service techs.
I had a problem with deliveries. The Manager called me back and scheduled the delivery for the next day. He was pleasant and concerned. The service department is very good.
Prompt service
You have an amazing team with Nelson Speagle (always prompt and courteous when delivering fuel products) and Darlene Caldwell (handles any billing questions I may ask).
Both are friendly and go the extra mile in terms of customer service. Great team and so professional!
Customer service was very helpful & my propane was delivered faster than I thought it would be
Prompt delivery, electronic motification and details of delivery, auto draft option and associated discount.
They were very helpful and delivered the LP gas on time. Very grateful!
Promptness
Great service
Great customer service team! Delivery efficient and timely.
I recently recently bought a property with a tank from Superior that had not been refilled for several years. When I called customer service about it, they requested pictures and informed me that they could take care of it. They sent a crew out to do a safety check, which passed, and my tank was filled the same day by another crew.
Couldn’t be happier with the service I received.