Customer Testimonials
Prompt reliable service
I received timely and knowledgeable service for my Water Furnace unit(s).
Great service and very friendly!
Friendly and knowledgeable people. Ease of opening an account.
I have been a customer for many years. The past two years I have had several requests which have been handled by your rep Cindy. She is always a joy to deal with because the job gets done, and there's lots of laughter and comedy involved. I vote her as your best employee, and would recommend her for a giant raise !!!
From the first call to the office to the safety inspection was a 10 out of 10 rating for me. Extremely knowledgeable and professional. Competitive pricing as well.
Highly recommended!!!
Chuck Jacobucci
Very prompt service to fix an issue with our propane tank.
Very pleasant, helpful person I spoke with.
Rearranged schedule to get me out of a jamb.
Did what she said.
This is for your parent co. Don't charge a $75 dollar fee for a emergency. I'm a new customer. Neighbors don't charge each other for help. Small town businesses wouldn't do that. The good old days!
Anyway local office is Wonderful. Thanks very much.
Our service person, Randy, was outstanding. He identified a slow leak in our system, and spent as much time as needed to carefully fix it. Not only that, he explained everything and showed us.
Wonderful service.
Really like your excellent / prompt service and especially like your inside customer service representative Cindy.
The technician was great and very helpful.
Always friendly and timely support.
I LOVE HAVING A LOCAL OFFICE AND STAFF. THEY AIDED ME IN THE TRANSITION TO COASTAL ENERGY AND IN THE PURCHASE OF MY NEW FIREPLACE. WHEN YOU NEED A SERVICE CALL THEY SCHEDULE IT, STAY IN TOUCH, ARE ON TIME AND POLITELY DO GREAT WORK. I AM VERY HAPPY WITH MY CHANGE TO COASTAL ENERGY.
Chad was very professional and knowledgable.
Tom Moxley the survey site Guru was very professional, and answered questions about the site Position when the tank position was over a Irrigation line and needed to be re-positioned . The Sub Contractors were courteous and knowledgeable of the required installation. Tested the system out before they left and found the Tank cap that blew off on the trip to the installation site. Even the LP tanker driver was very friendly and courteous.
Very nice experience. Thank You Coastal..
website easy to navigate
Responsiveness and professionalism.
The representative was very friendly and informative.
Responsiveness.
Very dependable.
Everything good
Friendly workers, prompt service,very helpful
Friendly, reliable service
We found the inquiries we made with the office personnel to be very comfortable, informative, and professional. Each step in the process to refill our tank was without stress and on schedule.
The relationship developed with the team and the timely services provided. My only issue is that I’m still waiting for assistance on connecting via WiFi to the monitoring device installed 6 months ago. Please have some call me on this.
I can call and talk to a local human .... not somebody in India or Canada
Friendly sales person arrived on time and explained the gas log choices we had; the installation was done when promised, and the installing technician was friendly and competent. Propane price was competitive with our former provider, whose service, responsiveness and billing practices were not good.
The technicians that installed the tank and lines at my house did a great job.
Very neat and they treated my house with respect.
Thank you!
Customer service