Customer Testimonials
They did an excellent job, and they were very helpful in finding a contractor to do the reconstruction. They kept me updated with the insurance company, every step of the way. They are an excellent Family business I highly recommend them.
Polite, knowledgeable, compassionate and caring. Very thorough from start to finish. I thank the Lord for these wonderful humans that made a life choice to help others through disasters. They came in and took over a disaster I had no idea where to even start. Thank you Service Master.
Constantly updated on progress and not pushy. Timely.
I’m impressed with your staff!
Edgar, who handled the demo was friendly & competent.
The front office staff were helpful .
Most of all, Jesse , who did the estimate was willing to take the time to explain how the process worked. Since this was my first time having a claim & being an older widow, I was overwhelmed & appreciative of his help.
Timely, efficient, courteous, knowledgeable about their duties and so far, each individual has been on point.
Smooth and easy experience from start to finish. Mark and his crew were able to clean & move all my furniture and items from my property with no problem all staff have been very nice Highly recommend.
Service was excellent! Your technician Javier, was very accommodating. He was also helpful in recommending a repair service for the cabinet and with information about the repair process. The initial response for remediation for our kitchen leak was quicker than expected. We are very satisfied with ServiceMaster
Paul was very helpful and fantastical at communicating with us through this very difficult time.
Thank you
We had a water leak in our kitchen. The flooring was continuous throughout our home so it all had to be removed therein all furniture removed as well. Service Master was very professional with the packing of my furniture. All furniture was wrapped well before being moved. They were very responsive to my requests about various items and where and how fragile items were placed in the shipping containers. The office personnel were polite and friendly with me and my concerns.
I highly recommend this company for your moving needs
Professional manner, skillful technique and answered questions when considering time of restoration. They kept us in the loop.
They were fast , prompt and efficient. They let you know who was coming and when.Everyone who came in to do the work or to inspect were very polite.I would highly recommend Servicemasters to anyone who hired them for mitigation as well as rebuild.
My experience was positive.
Jennifer came the day of the fire to see what needed to be done/cleaned. Her crew started the next day! So happy they were able to get rid of the smoke smell, as I have asthma. Linens and rugs were taken out to be cleaned. The items all were returned in a timely fashion. Excellent job and response time. Thank you!
I would use Service Master for any mitigation and any repair that needed to be done! They did it before at my daughter's house, and they did it again in my home. Their whole team is well trained and so friendly and reassuring. (BTW, i think they just wanted to see our dog Jake). would 10/10 recommend!
The first company we had come out wanted to tear the whole kitchen out.
Service Master was willing to dry in place to start. It worked!
We're still waiting for the restoration and are keeping in touch to get that coordinated, but they are going to do a great job, if the work they did on my daughter's home is anything to go by.
Came promptly and mitigated further damage.
Arrived to work everyday as scheduled on time or early. Professional business, working out everything with insurer. Cleaned areas at end of each day. Craftsmen were very skilled. General contractor stopped often, called us to coordinate and to answer questions and make sure we were satisfied with work thus far. No "surprises".
I couldn’t be happier with truly phenomenal and expert care, assistance that occurred, facilitated by Jennifer, who truly went above and beyond on my behalf!
Absolutely EXCELLENT ! She is an extraordinary human being and I am deeply grateful for all her help!
First-class company!
Competent, quick, and cordial.
they responded very quickly after my loss and worked on it very hard and fast
Javiel and his sons have made this terrible water/leak experience much less stressful. They came in helped us pack, moved items, assessed damage, cleaned and documented everything. They were always there to answer questions or provide referrals when additional work needs to be completed. While I wish we had met under better circumstances, I am very grateful to know them.
Darren Wright and his crew were so helpful & friendly. All of our questions were answered in a timely fashion and a thurough cleaning was completed after our fire. I have already recommended Darren & Service Master to my friends & Real Estate clients.
In a word - People
The first night, I called at 10:30 p.m. and spoke with Brandon, who quickly found a team to head out to my home. From there, I met Greg "Jr." and Tyler H. I quickly felt confident in their assessment of the situation, and they jumped right into action, working until 6 a.m.
Each day, a representative would stop by to check on the progress of drying the area affected by the leak. They always notified me when they were on their way and were ready to answer questions or suggest who I should speak to about my question.
Dylan who came out to meet with the insurance adjuster to explain all the actions that had and will take place for the claim (this is not something a homeowner should do alone).
I was then introduced that Mick, who is clearly a pro and whose team will manage the reconstruction.
These kind of events can be very stressful, but when you deal with people that know what they are doing and approach each action with customer service, the outcome is positive!
Professional, diligent, courteously
Workers were kind and did a great job really happy with your services
Very professional and responsive to questions.
Kept me informed of what was happening. Prompt for appointment
Great service
Alina was very proactive and easy to work with. She was very clear in explaining the process and what to expect from it. Always follow up and update every day. Her customer service together with the team is excellent.
Very respectful team. Did a great, thorough job.
The are always available and easy to schedule or reschedule appointments. The entire staff has been pleasant, polite and knowledgeable. It has been a pleasure doing business with them.
Everyone that has come by the house has been super nice and efficient