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Customer Testimonials
Debbie was very helpful & patiently answered all my questions.
Personal and professional service
Very friendly and helpful staff. First time biker here, and I left feeling confident and ready to ride!!
Great service! Fantastic job tuning up our two Trek bicycles. Thanks!!
Knowledgeable and Friendly
Great customer service! For all my future bike needs, I'll be shopping here!
Fast efficient helpful
I brought in my daughter's new bike for some help putting on training wheels. I got exactly what I requested, and it was a quick turnaround.
I love my new Trek bike! The purchase was easy and friendly.
Very friendly.
They know their stuff.
Great helpful staff clean store and great customer service
Nice selection of bikes and accessories. Staff is very friendly and patient. Special thanks to Elizabeth and Melanie for all of their help.
Very informative and understanding I will deffinetly be back even though I am from Ohio
Fair price knowledgeable
My mountain bike wheels were serviced extremely fast and the price was very reasonable! Thank you!
so helpful; great answering questions and helping me accessorize my new bike. Thank you also for showing me how best to use it.
Both service & product above all.
Friendly
I told the young lady what needed/wanted once and she comprehended it when it confused me a little. Very bright young lady. A pleasure to work with.
Everyone was very friendly and helpful
Great product and outstanding service!
I liked being able to make an appointment on line. I liked that in the store there were multiple people available to help me-no wait at all. I also liked how they showed me issues with my bike to help me make an informed decision. Turnaround time was great and they helped me load it into my car. Appreciate this kind of service nowadays especially!
Great service
Two girls - I think sisters are always very helpful and nice. They don’t rush you, pleasant personalities and show great patience. It’s like coming in to do business with a good friend.
I live in Cleveland - but purchased my Trek from your store 2 years ago..... I happened to be driving to Detriot on WEDs and stopped in with a FLAT tire and issue with my gears.
they took my bike with no questions asked....fixed the flat and adjusted my gears while I was in a meeting....
picked it up and went home....
my only complaint - I wish I lived closer :)
super friendly super nice bunch of people working there
The Staff was Friendly and Knowledgeable on Product requirements.
Very helpful and great customer service.
Service staff is very accommodating , friendly and knowledgeable. Most important, their customer service is outstanding. Bought my first bike from Al in 1976 at the old West Road store in Trenton and it was pleasant to deal with his staff almost 50 years later!
The best service and support one can find.

Petri are very knowledgeable