Member Testimonials
The girls at the front desks are helpful 😊
The swim lanes in the pool.
Good Active instructors. Please upgrade your mats in the fitness studio.
Quality instructors leading fun classes
Friendly staff - equipment in good shape.
VIP
I like the environment of my Y (London Centre Branch) - it feels welcoming, inclusive, friendly and that is the kind of place that is easy to work out in and try new things. And the programs I've participated in are top quality.
The Y for me is about the physical exercise and the social connections. It is a wonderful way to meet a diverse group of people - of all backgrounds and ages. The fitness floor, exercise rooms and the locker rooms are places where I have those conversations begin and friendships formed-- all while tending our health and well being.
I like the friendliness of the staff. The staff at the entrance are always polite and friendly. The cleansliness of the place...especially with COVID. I like the variety. My family has the option to swim while I am in the gym. The gym itself is amazing...there is so much to choose from...free weights, resistance weights, treadmill...the list goes on.
I think the Y is awesome.
"Essential services are those daily services essential to preserving life, health, public services essential to preserving life, health, public safety and basic social functioning." I see the YMCA programs and activities fitting right into this definition. The Y is, in a sense, essential to maintaining physical, mental, and social health. All of the activities and programs are of interest, and my favourite is aqua fit.
Solid programming and fitness classes. My favorite location in town for classes.
We love the people. Jamie & Carter at the front desk. Colin, Sylvano & Shelley throughout the building. Shawn & Hannah at the pool. And everyone else who makes Centre Branch such a welcoming and amazing place to be.
I have been a long time member of the Y and missed it a lot when we were in lockdown or when the virus was more acute. I joined the Central Y because it is very close to where I live and when I moved to London I started at the original one that burned down on Wellington Street. I have always found the staff very friendly and helpful. I have made some long time friends with members I have had classes with over the years. The programs are always changing to meet the needs of today. Over the pandemic I was able to continue doing yoga in my basement on my lap top that helped me keep in shape. I like the diversity of the programs that meet the needs of all age groups and all levels of ability.
Love the pool, looking forward to more spin classes
Good variety, excellent time slots and facilities are amazing!
Gym, plus, squash and steam room
Lane swimming :)
This Y is a great Y. The staff, volunteers and instructors are great. The building is clean and interesting: there are fun places to sit in the lobby, and even some garden boxes! There is a wide variety of programming for all ages and abilities. I love being there!
Swimming
Nice workout space, friendly staff, and great group fitness classes
They are free and easy to access Times are good and people are friendly Good exercise. Keeps me healthy
Friendly helpful staff
The pool is fantastic and a wide variety of weights and classes.
love that it's all wheelchair accessible.
Love that hot tub, love the aquafit programs...would love more at different times. I am NOT a morning person lolol
Pool - lengths
Welcome atmosphere as I enter on my Aquafit days.
The aquafit programs are superior and the instructors are very knowledgable
I like the fitness classes. They are very high level.
I really appreciate the pool and the aquatic staff. We want to start joining more fitness class programs. More options are being offered as members return or new members join the Y family. We are fortunate to have this facility in London and the welcoming staff there. Special note to Shelly And Syl for being there to maintain the Y facility and care for members throughout such a challenging time. Welcome to the Y Centre branch family to Brian and other new staff. Good to see staff we know like Shawn on the pool deck!
Thank you for asking for feedback!

Everything @ the YMCA is great!