Member Testimonials
Staff are pleasant and helpful
Opening hours of operation very convenient
It's a great gym people and staff are great.
Love the enthusiasm of the instructors, and the camaraderie of the members. People lend each other a hand. Really enjoy the group programs.
Variety of equipment, lots of space and the “plus” change room
Group Cycling and Group Power instructors and play music in gym classes. The social aspect of going to the Centre Branch YMCA.
Clean and friendly atmosphere.
I like that Kristen the manager is the best I’ve worked with. I like that the educators are passionate about their jobs irrespective of the downside of the pay. I like that people come into work because they want to and because they truly care about the children- their welfare, wellbeing, and development.
Things have definitely changed as a result of covid. As I only use the pool only, I can only comment on that.
The current guards during weekday mornings are very njce and helpful so I would like to see their efforts rewarded. Pool programming has always been very accommodating, yet covid resulted in a decrease of lane swimming hours. They seem to work out well enough for me but a little more extended as in past would enable everyone to work it into their schedule better.
Firstly the staff are amazing to interact with, every interaction has been positive, even the custodian who gives out fist bumps and talks with people, it creates a welcoming environment. The second is that it was affordable for my partner and I to go to this gym, with the YMCA's financial aid we are able to access the pool, gym, classes which is all covered under the membership. I truly appreciate the ability to access these classes and resources in such a great environment.
It is well runned with friendly and informed staff to resolve any issues Kept very clean as well.
Hello YMCA of SW Ontario:
Yes, I checked out the Women's Plus in London Ontario on 9 November and fell in love with the experience. For a long time, I wanted to swim - in a pool or natural place - but had no chance. But, last week I attended lane swim and swam or water walked/jogged. It was great! So I joined for 2 weeks and will test how often I swim/gym/spa. Today, I brought my mom along for a trial.
Respectfully,
First name removed B
I love how clean the facility is ...I love the gym and swimming and the Sauna. Everyone should join the Y.
The Squash racquets courts and the handy nearby weight training facilities
A.E.M.
Excellent Aquafit program. Great instructors especially:
Saturday at 8:30 and Thursday at 10:00
Tuesday at 10:00 - the BEST
Wednesday at 10:00 - super
Thoroughly enjoyed my memories of the YMCA from the time of my youth when I was introduced to the legacy of BOB HAYWARD...Y.. to that of the ICE PALACE here in London, Ontario in the late 1970,s when the YMCA on Wellington Street burned down during the Winter and Fireman hoses turned into work of ice... beautiful but sad..
Then later to the Y on Waterloo a return to physical fitness..
Thanks for the Memories , as Bob Hope once sang...
Friendly, caring and professional staff, clean facilities, affordable fees.
Everything ok and I used only 2 days a week 🙃
Love the Aqua Fit and instructors
It has everything you ever want or need ! :)
healthy environment
Variety of programs and you can try them all to see which one you like the best
Staff
Hot tub in mens preferred change toom
The Y provides me with everything I need for my swim workout program.I've been a Y member for 40 years.
OPEN GYM IS GREAT
Swimming with my childrens and families.
Thank you
The instructors are very knowledgeable and supportive of helping me to meet my goals. There is a good variety of programs and as the membership returns it is clear the Y is adding more options.
It is great for families with kids
I just joined last week. The staff are outstanding.
Very helpful and friendly staff.

Love acquafit program. All the instructors are great.