Mainstreet
6655 Main St
Downers Grove
IL 60516
United States

Average rating: 8.8 out of 10 based on 21445 ratings.

What our members think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   May 12, 2015 — Rated 10 out of 10 by J.S. Mainstreet Organization of Realtors®
What do you like about our association services?

Knowledgeable staff & top rated service.
Report a concern   May 12, 2015 — Rated 10 out of 10 by Ophelia Smith Mainstreet Organization of Realtors®
What do you like about our association services?

Always courteous... Always helpful... Always Knowledgeable... I've been satisfied for a very long time. :)
Report a concern   May 12, 2015 — Rated 10 out of 10 by Bea Kozak Mainstreet Organization of Realtors®
What do you like about our association services?

I like all the services and the seminars they provide to keep up with the latest in our profession.
Report a concern   May 12, 2015 — Rated 10 out of 10 by M.P. Mainstreet Organization of Realtors®
What do you like about our association services?

Customer Support is excellent
Information and training is great
Report a concern   May 12, 2015 — Rated 10 out of 10 by Gywneth Sathe Mainstreet Organization of Realtors®
What do you like about our association services?

friendly, well thought out programs, great education classes and programs
Report a concern   May 12, 2015 — Rated 10 out of 10 by Terrass Misher Mainstreet Organization of Realtors®
What do you like about our association services?

I felt like everyone genuinely wanted to help me. I'm sure that I asked them the same questions that they get one hundred times each day, but I never got the feeling I was a nuisance. So far, I'm extremely happy with the service and attention that Mainstreet offers!
Report a concern   May 12, 2015 — Rated 3 out of 10 by M.M. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Fees are too high for the services we receive. The magazine is not useful. The fees that come out during the Christmas Holidays should be assessed in June or July.
Report a concern   May 12, 2015 — Rated 9 out of 10 by C.K. Mainstreet Organization of Realtors®
What do you like about our association services?

Very efficient in providing up-to-date relevant real estate information/resources.
Report a concern   May 12, 2015 — Rated 10 out of 10 by Kanti Patel Mainstreet Organization of Realtors®
What do you like about our association services?

Services,
Report a concern   May 12, 2015 — Rated 10 out of 10 by M.M. Mainstreet Organization of Realtors®
What do you like about our association services?

always attentive and quick to return phone calls.
Report a concern   May 12, 2015 — Rated 9 out of 10 by J.B. Mainstreet Organization of Realtors®
What do you like about our association services?

Most of the online services are good and very workable. The phone sometimes can be a very different story, sometimes hard to reach anyone and very difficult to get a call back.
Report a concern   May 12, 2015 — Rated 10 out of 10 by K.E. Mainstreet Organization of Realtors®
What do you like about our association services?

Quick Response to questions
Report a concern   May 12, 2015 — Rated 10 out of 10 by M.H. Mainstreet Organization of Realtors®
What do you like about our association services?

Great services.
Report a concern   May 12, 2015 — Rated 6 out of 10 by T.M. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

I don't like that you increased fees for sentri-lock while taking away one-day codes. I dislike that you don't share forms with CAR. As a broker that works in both areas it is quiet frustrating to not have easy access to their forms. Lastly I wish that all MLS fields had an explanation that is linked to the field.
Report a concern   May 12, 2015 — Rated 10 out of 10 by Mary Fallon Mainstreet Organization of Realtors®
What do you like about our association services?

THE STAFF IS VERY FRIENDLY AND WILLING TO HELP IN ANYWAY.. IN THE PAST WHEN I HAD AN ISSUE AND NEEDED A QUICK RESPONSE THEY WERE THERE TO SOLVE MY PROBLEMS..
Report a concern   May 12, 2015 — Rated 0 out of 10 by C.R. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Friend and business associates are already members
Report a concern   May 12, 2015 — Rated 10 out of 10 by S.Y. Mainstreet Organization of Realtors®
What do you like about our association services?

Amazing amount of information and good customer service
Report a concern   May 12, 2015 — Rated 10 out of 10 by B.W. Mainstreet Organization of Realtors®
What do you like about our association services?

All the classes provided and extra services given.
Report a concern   May 12, 2015 — Rated 10 out of 10 by R.S. Mainstreet Organization of Realtors®
What do you like about our association services?

There if I need them.
Report a concern   May 11, 2015 — Rated 8 out of 10 by C.W. Mainstreet Organization of Realtors®
What could we do to improve?

Not sure. I will take time to think about it and let you know.
Report a concern   May 11, 2015 — Rated 10 out of 10 by C.J. Mainstreet Organization of Realtors®
What do you like about our association services?

There are a lot of classes offered to keep us updated with the real estate industry.
Report a concern   May 11, 2015 — Rated 10 out of 10 by L.L. Mainstreet Organization of Realtors®
What do you like about our association services?

customer service
Report a concern   May 11, 2015 — Rated 9 out of 10 by B.S. Mainstreet Organization of Realtors®
What do you like about our association services?

They are helpful.but I'm still having trouble with sentilock.
Report a concern   May 11, 2015 — Rated 9 out of 10 by D.S. Mainstreet Organization of Realtors®
What do you like about our association services?

They address the problem right away.
Report a concern   May 11, 2015 — Rated 9 out of 10 by N.S. Mainstreet Organization of Realtors®
What do you like about our association services?

prompt service
Report a concern   May 11, 2015 — Rated 9 out of 10 by H.L. Mainstreet Organization of Realtors®
What do you like about our association services?

Helpful and friendly
Report a concern   May 11, 2015 — Rated 10 out of 10 by A.M. Mainstreet Organization of Realtors®
What do you like about our association services?

The many locations
Report a concern   May 9, 2015 — Rated 5 out of 10 by M.N. Mainstreet Organization of Realtors®
How did we disappoint you and what can we do to make things right?

Fix the 1 day code problem. It may be good for Mainstreet if it forces agents to get Sentrilock but it is costly and inconvienent for agents using Sentrilock
Report a concern   May 9, 2015 — Rated 9 out of 10 by P.B. Mainstreet Organization of Realtors®
What do you like about our association services?

I appreciate the variety of training available. When I am ready, there is a lot to choose from.
Report a concern   May 9, 2015 — Rated 10 out of 10 by Shirin Marvi Mainstreet Organization of Realtors®
What do you like about our association services?

The support is awesome. I have always had a wonderful experience with all the staff members I have dealt with. Also the website is very informative and user friendly. I get all my forms and info from there. The classes available are also crafted around the needs of members so that there is always something available.
I love being part of this association. Thank you.
Shirin Marvi

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