based on 1789 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
East, clean and quick.
Giselle is amazing and always makes me look my best.
Convenience
Helpful and friendly. Knowledgeable as to how to work with the client.
Christy
Iris has cut my hair the last 4 times and i will continue to use her
I've been a customer for at least seven years, always a great experience with proficient employees -- especially Lilly at store #43-TX286 Westlake Marketplace.
The newest chairs at each cutting station are attractive and comfortable, unlike the small chairs at the wash stations where my ankle hang off the ottoman and I have zero lumbar contact with back of chair when reclined.
Eva understands exactly what I want in a haircut and is very professional, friendly and detailed.
Crystal was absolutely amazing! She took care of me and my kiddo and did a fantastic job of listening to their preferences and style 💜💜
The stylists are very knowledgeable & professional, they always cut my hair exactly as I like.
Excellent service and care
Staff are professional, kind and skilled
Cheyenne is very knowledgeable and a ROCK STAR when it comes to customer service.
Service
Friendly staff. My son Koen has High Functioning Autism and the staff was so wonderful and friendly. Definitely coming back
Short wait, friendly staff and good haircut.
You are the best
Quick turn around, friendly associates
Amazing service
Add more consistent service across your stores. Some offer more style advice than others and provide a better hair wash experience.
Lilly did a great and I will recommend.
Stylists did a great job and they are super friendly! Wait time was very short!
I made a reservation for 3pm and checked in on time. It took over 40min until I was brought to a chair. That’s unacceptable.
Start to finish.. MVP…. 17 minutes. Poor job trimming neck and around ears. Poor overall haircut. Had to have wife fix when I got home. Worst MVP. I have been on fence of continuing to use sports clips. My 2 boys and I have gone since we moved to TX 3 years ago. No more. Going to a nicer place.
The MVP is great. Maria consistently does a great job on my hair and is always very friendly and professional.
Tracey. Is amazing
I got cut a couple of times
Patty is really good.
Good service from Jazz. She made sure to get my son's profile in the system so we know how the cut will be every time we go in. She's friendly too.
Andrea did a great job and is a true example of customer service!!!!!!