based on 4590 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very humourous and friendly staff. Daryl is fast and concise, and does an excellent job. Wendy is always entertaining.
Essie is Great as always!
VERY POSITIVE ENVIRONMENT! ALWAYS!! LOVE THEM ALL!! 🎉🎉💯💯💯💯
Great staff attitude and experience.
First off I was not made aware of how the coupons are generated nor how they are allowed to be used. My son was given one at school a year or so ago we used. Then I received one for him via email and when we tried/used it they I assume managed said it had been used I said no ma’am she said I did not pay last time we visited I said yea I did it was 27 bucks for his last haircut. Then she said we’ll honor it this time but they aren’t allowed to be used more then once. I said ok well we did not used it more then once. She was somewhat rude to be honest.
I liked the message, and that I like the full service.
Always get a great haircut from Andrea and she always knows exactly what I want and what I mean.
Person doing my haircut did an excellent job even though I was there almost as they were closing
Everything is great and the haircut !!!
We need to get the app fixed, I am unable to get it to work, brand new samsung galaxy.
I like using the app when I get ready to go in for a haircut to see how long the wait is. I like how pleasant all the barbers are when I am there and the quality of my haircuts and beard trims. I also really love the MVP treatment with the hot towels on the face, massages, and washing of my hair.
Your app could be improved DRAMTICALLY! My default i.e. FAVORITE tagged store should always show up first. Not the one with the least waiting time, nor the closest store. Those looking for the fastest or the closest down tag their favorite place. We like our stylist. We want to go to them every time we can.
Give me my stylist's schedule for the work week instead of making me call the store to see when she is going to be in.
Have my senior status connected with my phone number so I don't have to remind them every time they are checking me out. You could also let me select my default haircut so I don't have to say it every time. You could always "ask/suggest" and upgrade when I'm checking in on the app.
Always a great haircut with friendly service.
I like that you don’t have to have an appointment!
My barber was wonderful! She was very friendly and did a great job with my hair!
Rachel does a great job cutting my flat top. She and her team are professional and friendly.
Drea goes above and beyond.
The new app was not an improvement. I have also heard other clients coming struggling. Almost too complicated for booking a haircut.
Within the apps I did wish the improvement could have been advanced scheduling so you could get your name on the list in the morning for an afternoon appointments.
Great people. Brittany is the best!!
The ONLY place that I go to get my hair cut. The service always begins with a kind welcome and very little wait time. All of the cutters/stylist are polite, thoughtful and thorough.
While I generally take the “first available”, Wendy cut my hair last and she is still amazing
Valerie was very nice and paid attention to detail.
The lady who did the cut was very good and very professional. It was a great experience.
The stylist was skilled and very professional.
Nice and friendly staff. Some rush you through the process to get to the next customer while others take more time and make you feel more welcome. It also shows on the quality of the haircut if they take more time to do it.
Quality of service, personality of professionals and price
Fast and looks good.
Sharp looking hair cut on my 8 year old grandson! Always enjoyable because stylist works with us trying to get it just right!
Maggie was great she knows how to cut hair
Andrea once again delivered with her over the top customer service!!!
I like being able to check in online, when the system works.