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2131 ratings.
based onWhat our guests think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Julie was excellent
Hello,
Thank you for giving our therapist Julie a shoutout. She will be extremely happy to hear about this. We look forward to keeping up on that self care journey with you! Have a great day.
LaVida Team,
Christy.
Everything
Rose is very proactive and helpful when it comes to scheduling and billing, and Leslie J. and Jamie are outstanding massage therapists!
Everything!
I really like Hope. She always makes me feel so much better!
It was great, personal care
I like the atmosphere , how nice it smells, and how clean it is as LaVida !
Everything
And Liz was amazing
Location is great, ambiance is nice and relaxing and my massage therapist was wonderful. (Jackie)
Amazing service
I already have - to family, friends, coworkers, etc.
Michael Ray is awesome and very professional! I always feel very relaxed after a session with Michael Ray!
Carkeisha!!!!! She’s amazing!!!
Friendly, therapists all do good work
Mia was seriously concerned about my needs and physical tolerance.
Friendly front staff who go out of their way to schedule.
Great LMTs
Comfortable beds
Prices have gone up, unfortunately so I’ve had to cancel my membership. There isn’t any benefit of being a member.
VERY NICE AND CLEAN FACILITY. MY SERVICE WAS STARTED ON TIME. THE PERSON PROVIDING MY SERVICE WAS VERY ATTENTIVE.
Staff are professional and courteous
Alexa did my massage . She was wonderful. I hope to be back there very soon.
Very professional and very welcoming
Things are usually fine (Shannon is terrific), but there are occasional billing mixups that necessitate phone calls to fix.
Professional, friendly and knowledgeable.
Thank you for your feedback! We're so glad to hear that you had a great visit with us, and we look forward to seeing you again soon!
I liked being greeted at the front desk with smiles and welcoming attitudes.
I also appreciated acknowledgment of my having been a customer years ago.
Todd made me feel very comfortable and I really appreciated getting educated on the workings of the body and how the treatments help the body return to a non-painful state. I find the suggestions to continue helping myself at home helpful, too.
Todd helped my shoulder/back/arm feel much better.
Christine is a miracle worker.
Always love that my experience is personalized, intuitive and delivers great results. All around great customer experience.
My daughter had a massage in July , and I get facials about once per month. My daughter was very happy with her service, as I’m very happy seeing Rebecca for facials.
Clean, receptionists are excellent, and my therapist, Kiran, has never failed to give 100%, for 10 yrs.
Dylan was great! I felt very comfortable and well cared for.
Affordable, convenient and massage has health benefits.
Service was great!