- Phone: (302) 227-7600
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based on 939 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the personal care and excellent customer service provided by the owners of the shop! They are very hands-on and care about their customers!
They had some nice kids bikes to choose from. The owner was very friendly and helpful. He informed me about Trek's warranty and about the exchange program. I would definitely shop there again.
A very nice selection of quality products. Also, the owners are very pleasant and informative.
It was nice to find a family owned business where they took the time to explain their products. Katie and Nate were very knowledgeable. I was able to try several bikes before deciding on the Townie. Customer service was excellent! Katie even loaded my bike onto my bike rack. I was extremely happy with my experience at Rehoboth Cycle.
Top quality products and top quality service. Very friendly and they follow up on all your questions and calls.
Everyone I've dealt with has been honest, personable, cooperative, attentive and easy to deal with
I love the Townie and that it is a step thru which is very helpful especially as I get older this bike will last me forever.
The customer service was fantastic very friendly answered all questions.
Quality products and good, friendly service.
You are very friendly, courteous, knowledgeable, and willing to make me, your customer, feel like I matter. You take care of the problems immediately and to my satisfaction. Thank you very much and I wish you all the best!
Best quality...I love my 🚲. Great service. Bought my cruiser bike last week. Smooth ride, peddles like a breeze with little effort. Aluminum body is light and adds to ability to move faster. Bought 3 bikes for grandkids here and they hold up. Again, the quality is top notch and the cost is worth it. It is the most awesome bike I have ever purchased. Finally, the folks who own this shop are great!
Store managers were very pleasant and helpful! Thank you for helping us pick out the best bike for our son!
Katie and Nate are the reason I now shop there
😊
Katie and Nate!
Great Friendly Service. Very knowledgeable and helpful in making the right choice bike for each person. We will be back!
Extremely helpful and they take the time to work with you. Love supporting local business in Rehoboth
Everyone was very knowledgeable of the products. No sales pressure and took time with us to try out different bikes!
Great buying experience!
Simply outstanding personal service.
Friendly, helpful service
People friendly knowledgeable and helpful
Great customer service when I went in to purchase a new bike.
Friendly, informative service
Friendly, knowledgeable owners. Sold me a great ebike. Only road it once, but I love it.
We love this place! We just moved here and were pleased to find this shop. Katie and Nate are SO helpful and lovely. We purchased a bike and came back for more accessories. We will be recommending to everyone as our go-to bike shop.
Super accommodating and helpful!
Knowledgeable, friendly, relaxed service by all. Never condescending, even with this senior rider
Great friendly service
I called multiple times to make sure the bike was ready by a certain date. Bike was not ready when I went to pick it up (after the date I was told). Oh well I guess.
Katie and Nate were an absolute pleasure to work with in securing two eBikes for my wife and I to enjoy. With such a high demand and lack of supply, it normally would have taken months to find bikes that we were looking to purchase. Instead, we were able to take delivery within a month's time due to their commitment to searching for our requested bikes. Upon delivery, we were well informed as to how the bikes operate, all warranties and services needed and so on. The small business feel is well appreciated with Katie and Nate. We feel the passion and server that they pour into their business. It shows in the excellent customer service we have received form the two of them and their entire Rehoboth Cycle Sports team. Great people!!

Friendly. Very helpful r/t selecting a bike.