- Phone: (302) 227-7600
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based on 926 ratings.
What our customers think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very personable while selecting a bike and carrying that through to the delivery. They worked hard to make sure we were happy with our purchase!
The people
I wanted a good quality bike with a horizontal handlebar; due to Covid there is a long wait for the dsired bike. Rehoboth Cycle proposed an alternative, refitting my current bike with the features I wanted in a new bike. They did an excellent job finding the needed parts and completing the job within a couple days. Very knowledgeable and friendly staff.
Katie and Nate are very knowledgeable and accommodating. Walked me through multiple options on electric bikes that would best meet my needs. Highly recommend!
Very reliable, knowledgeable and personable.
We love the bikes we bought & when we didn't like the first one we tried we were recommended a different one which was perfect for what we wanted. Very knowledgeable & very helpful
Great service! Wonderful, friendly people😎
Extremely efficient, helpful and personable.
Friendly and knowledgeable.
Love the electric townie bike 24 inch perfect for my size. Service was excellent very friendly folks to work with
Everything
The kindness and patience of the owners are so wonderful. When you combine nice people with knowledge and service, you have the best bike shop ever!!
Staff was friendly and knowledgeable. You also had the bike I wanted in stock!
My wife and I stopped by to just take a look at the bikes the store had displayed and we bought one after only a few minutes, terrific service and knowledgeable staff (owner)!!
Knowledgeable staff. Had what I wanted, directed me to the right thing and didn’t try to BS me into buying the wrong/extra stuff
Very helpful with selections, and then making sure we understood the warranties and the one year tune up.
Friendly. Very helpful r/t selecting a bike.
I like the personal care and excellent customer service provided by the owners of the shop! They are very hands-on and care about their customers!
They had some nice kids bikes to choose from. The owner was very friendly and helpful. He informed me about Trek's warranty and about the exchange program. I would definitely shop there again.
A very nice selection of quality products. Also, the owners are very pleasant and informative.
It was nice to find a family owned business where they took the time to explain their products. Katie and Nate were very knowledgeable. I was able to try several bikes before deciding on the Townie. Customer service was excellent! Katie even loaded my bike onto my bike rack. I was extremely happy with my experience at Rehoboth Cycle.
Top quality products and top quality service. Very friendly and they follow up on all your questions and calls.
Everyone I've dealt with has been honest, personable, cooperative, attentive and easy to deal with
I love the Townie and that it is a step thru which is very helpful especially as I get older this bike will last me forever.
The customer service was fantastic very friendly answered all questions.
Quality products and good, friendly service.
You are very friendly, courteous, knowledgeable, and willing to make me, your customer, feel like I matter. You take care of the problems immediately and to my satisfaction. Thank you very much and I wish you all the best!
Best quality...I love my 🚲. Great service. Bought my cruiser bike last week. Smooth ride, peddles like a breeze with little effort. Aluminum body is light and adds to ability to move faster. Bought 3 bikes for grandkids here and they hold up. Again, the quality is top notch and the cost is worth it. It is the most awesome bike I have ever purchased. Finally, the folks who own this shop are great!
Store managers were very pleasant and helpful! Thank you for helping us pick out the best bike for our son!
Katie and Nate are the reason I now shop there
😊

Great Trek products supported by friendly and effective service