Customer Testimonials

great quality & great service

Service well done on time. Perfect!

Great shirts and excellent communication!

Friendly and helpful staff

The shirts look amazing, and they never disappoint! Staff is excellent and products are always done in a timely manner.

My experience with BIG FROG has always been TOP TIER! The staff is amazing, helpful, knowledgeable, and CREATIVE! Turnaround time was a BREEZE I mean like literally next day, I got a discount because I bought a bulk order! They had every size shirt I needed in stock and created several shirts for me including the design for my son’s senior football night and they were AMAZING and ready the next day! I love them and plan on shopping with them again soon!

Price and excellent customer service

Chas was great taking our concept and nailing the perfect shirt material and design. The turn around time was excellent. Big Frog exceeded our expectations. This IS the place to go for your concept to turn into a reality.

The staff was very nice, helpful and patient while I was trying to pick the right shirt and design.

Great customer service

Prompt.
Friendly.
Local.
Easy.

Your process was easy, start to finish. Great creative input n suggestions in choice of media. Totally met expectations. I would definitely choose this place again for future needs!

Quick turnaround and just what I wanted

The service is amazing! The quality of the product is is excellent!

Quality and service.

Very helpful and friendly staff. Good products

We loved the quality of the shirts & design! They were able to meet our quick turnaround timeframe, too. They made the process easy and painless.

A great place to get just what you’re looking for!

Design is clear and bold.

I like the great customer service and communication. I also liked the clear explanations of the limitations, so there were no surprises, and I got exactly what I expected. I will definitely come again. In fact, I'm trying to come up with some more ideas on what to do next.

Great service, very friendly and informative! They get a 10 out of 10 ! Without question!

Super helpful-customer service could not have been better. Knowledgeable staff and very willing to look at different options to find the best solution.

I am writing to commend Paco and his team on the amazing customer service we received.

They provided exceptional support, specifically noting the high quality of assistance with garment selection, artwork creation, and the quick 24-hour delivery. We are highly impressed with their work.

Everyone was super helpful. I wanted a t-shirt made with a logo I had from the web. The staff informed me that the image was under copyright and could not be used. They took the time to help me find something that was comparable that I liked. Cody was great, he went over the image to make sure it was vivid and clear. I ordered a sweatshirt and 2 t-shirts. They turned out wonderfully. They even put the logo on the bag my order was in.
I recommend them highly. Excellent customer service!!!!

Amazing customer service and personable people

Quick and easy in setting up our order. Communication in the final stages were the only issue where replies to emails were sometimes 4 hours apart. Only an issue due to our want to have the completed product by the weekend. In the end it was completed by end of business Friday and able to collect on Saturday.

Thank you Paco & Big Frog for going over and beyond on getting my sister Christmas gift embroidered with her name. The owner and staff are very customer service minded and very nice people. I will be using Big Frog for my personlizing needs. No need to look any further this is the place you want to do business with.

Excellent service, the quality is impeccable, and very quick turnaround

The helpfulness of owner and staff led to a great quality, custom t-shirt. I can't wait for Christmas to see his reaction. I will be back to order more as occasions arise.

I appreciated the knowledge and how helpful they were. I loved the attention to what I needed. Great experience.