Member Testimonials
Clean facility, I can come and workout on my schedule.
friendly front entrance staff.
reasonable rates for activities .
supplying quality pickle balls is a must / enhances the experience and also more cost efficient due that they last much longer than the cheap $ inferior products.
our sarnia gym is a bit dark / lighting , how old are the bulbs ? and perhaps an upgrade is in order ?
The bench's in the gym are a real blessing ... long time coming. thanks.
Excellent lessons great instructors and great group of participants
Child minding
The facility and the equipment is top notch. Friendly environment that always puts a smile on my face.
I personally love the Jerry McCaw YMCA. I remember it being built back in the 1990's. It a very welcoming facility with great staff. It has lots of space to avoid congestion. There are even extra rooms for meetings and special events. As of right now I've just been exercising in the morning and using the male adult plus change room. I also use the family change room when I go swimming with my 2 children. I have not taken advantage of any of the open gyms or programs offered. I can say that if you look at the schedule there could be a lot more offered. It seems like Monday, Tuesday and Wednesday have programs going on but really not that many are offered. The rest of the week has little offered. Obviously there are considerations like staffing which costs money so I understand that it can be difficult to offer lots of programs then if the attendance is low, with time they would cancel out. I do not know the previous history for this reason. Grab a weekly schedule and look at all the blanks. Something that I am wanting to do is have both my children registered for swimming lessons. I hear you have to basically have 1 parent at home trying to register online and 1 parent in person at the YMCA facility just to get a spot. If this is true then I feel like more swimming lessons should be offered. If there is a need there for swimming lessons then there should be more offered. Look at it like a business. There is a need for a program that people are willing to pay for but not enough is offered to fulfill the needs of the potential participants. Once again I do not know the situation but swimming lessons shouldn't fill up within minutes leaving many without the option to register until next season. As for the cleanliness it is still very clean but I feel like the deep clean could be better. Clumps of debris and hair in the corners on the tiles in the changerooms and in the leisure pool there are a few individual small tiles missing and areas where dirt is just collecting. It has been there for at least 2 weeks so the machine doing the cleaning at night isn't working properly or it might need some manual vacuuming. Just outside the whirlpool towards the slide in that halfmoon area is where this dirt is collecting. Now I feel like this comment went a bit negative which it wasn't intended to. I still love this facility and would recommend it to anyone. I am just being honest from my experience. One last comment is that it's probably impossible to keep up with other fitness facilities that offer a 24 hour access. With the current hours I can only exercise before work because by the time my children go to bed the facility would be closing up. Back in the day it was 5:00am - 10:00pm Monday to Friday. Now it's 5:30am - 9:00pm. Obviously those hours were changed to accommodate staffing needs and participant numbers. With time I will figure out the groove and what works for me and my family. The Jerry McCaw YMCA cannot fulfill the needs of all their members from what they offer. Sometimes members have to make things work and change the schedules in their home life to participate in programming.
They are great
Great!
Pickleball price is good!
Meets my needs.
Help is there, when I need it.
Timing works.
The program that I use is suited to the time I have available. The instructors are excellent and social. The “Y” is my Happy Place!
Times offered. Variety. The people
Great classes and excellent instructors.
I like aquafit.
The program is welcoming for all people
Love everything about the Sarnia Y! Great and friendly staff. Nice and well maintained facility.
The instructors are great teachers
All good
There is a variety
The swimming lessons is mainly what we use and also the drop in art classes
We like the times
Accommodating and reliable
Great variety, wonderful instructors!
Swimming
Great facility. Smooth operation of getting in with swipe card and getting to the lessons.
They effectively teach my kids to swim.
Staff is friendly and encouraging, lots of variety of activities to learn
Good customer service and amenities
diversity of programs offered are nice. its a great interaction for the kids. also a great intro to sports for kids who just want to learn from
thank you,
The Space, Quiteness, Professionalism
From the friendly staff when you walk through the door to the well trained and knowledgeable lifeguards to the custodians - this is a well greased machine.
Unbelievable locker rooms and a beautiful pool and facility.
As a visitor for a week from Kelowna I felt so welcome and at home.
First Class!
Ann Stanley