Customer Testimonials

I like being able to speak to a real person when calling in as well as the fact that everyone is super friendly. I also like the fast service. One phone call is all it takes for fast, courteous service.

Dependable.

Professional and y’all do great work!

Brandon! He’s trustworthy! I’ve had Brandon coming to my parents house for years. My mom has dementia but she recognizes him. If I’m at work I have no problem with Brandon exterminating the house and yard. Being able to totally trust someone today is saying a lot about that person.

Courteous employees

I love that it didn't take a very long time to get an appointment. The. technician did a wonderful job and was very thorough and explained what he was doing. I really appreciated him taking his time.

Brandon is very professional and friendly. He likes my dog and my dog likes him. 😀

I appreciated the attention to detail of the person who came to our home. He had on protective gear without being asked to do so. I know the chemicals used are safe, so this was completely for our peace of mind.
I also appreciated someone calling me yesterday to alert me that one of the employees had been tested positive for Covid. I am not worried that anyone in my household contracted the virus.

Great service. Friendly staff. Amazing price.

You were here when you said you would be, very professional! I was also able to use coupons and was given another discount on top of that!!

Brandon Kelly is an awesome person very professional always kind and concerned about his customers

Technician is extremely thorugh and very polite. Answers all questions. I am very happy with Arrow Exterminators service and I would highly recommend them to family and friends.

Your tech seem to listen to you when you have an issue. They do what they can to solve the issue.

Everything don is Avery person.

The service was not rushed. The technician was very thorough. He answered all of my questions and was very friendly. I also liked how I received a full report detailing every room that he serviced and how it was serviced.

Friendly, and straight forward. Very easy to work with so far.

Professional and very quick service. I recommended to my aunt and she is now using Arrow

Polite, friendly staff. Pricing less than competition.

Local.

The technician arrived on time, was very professional and explained everything he was doing around the house.

Good prices and nice representative

Technician very efficient, professional. Seemed to have done appropriate job.

I was a little disappointed in response from office clerk regarding the payment of my bill. I wanted to pay one year in advance. Technician called office for instructions on how to do this. She quoted that I would have to pay the full annual amount of $440. She corrected this when I questioned about the 5% Discount for "Year In Advance Payment". I ended up paying the discounted rate of $418. OK, however I believe that she should have know that and it not be my responsibility to remind her of your rates. Just thought you ought to know, not good image for company.

But, overall very satisfied with Arrow. You doing my pest control, termite protection and now mosquito control.

The representative was very professional even in the face of my new dog who behaved very unpredictably. I got the dog under control, and the technician was very kind.

Our tech was absolutely wonderful! He went above and beyond, and was so kind and respectful of our home! When we purchased this home about 6 months ago, there was definitely a “bug problem” that has driven me insane. I constantly clean, wrap up all food-I’ve even anointed my house and tried to pray these things out! It didn’t matter what I did, I was still having issues. It was honestly at the point that I told my husband I was selling the house and starting over! I explained this to our technician, and he assured me he would be extremely thorough, and told me several times that he would do whatever he had to do to help us. He pointed out a few precautions we should be taking with some openings he found, and assured me he was hitting every spot in my home. Since Josh (I’m pretty sure that was his name) came here last week, I haven’t seen ONE bug!!!!! As of right now, he is my favorite person IN THE WORLD!!!! We absolutely loved him, and I hope he will be our technician from here on out! If Arrow is serious about customer satisfaction, they will send replicas of this man to every customer! It sounds dramatic, I know! But I am FINALLY fully enjoying my new home for the first time since I’ve moved in! GIVE THIS MAN A RAISE! A promotion! WHATEVER YOU HAVE TO DO TO KEEP HIM!!!!!!

Very prompt and professional.

Dependable. Do a good thorough job!

Technician good listener, polite, and makes concerted effort to deal with problem.

Very reliable and always comes out if I need extra service.

Professional and reliable service.

Easy to work with, very professional, good customer communication. Derek has done a great job for us!