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Customer Testimonials
Easy to work with
John was great!
Friendly and fast service. Thanks. A++
Great service departments with quality and time priorities. Friendly staffs at Somerset at Glasgow dealerships.
The Service Department was very helpful in getting me scheduled for my oil change and tire rotation. They went over all the paperwork once it was completed and made certain that I understood everything.
Cordial staff. Text message updates and contact availability.
Quality work performed by Technicians on work performed to date.
The warranty can’t be beat
Amy Morris was nice making service appointment and paying
Excellent customer service. John, Nickolas, a Chris are very helpful. Eddie Gassaway in the body shop is incredibly good at his job.
Excellent customer service.
The best services possible. The kindest staff. The most reliable and affordable cars!
Prices for vehicles validated by sales representative with no pressure.
The services was amazing. They diagnosed the problem. Explained what was the problem. They found a solution that helped with the issue of the vehicle and a financial solution as well. Because they found a special coverage under GM. I will most definitely recommend them to anyone.
Kind customer service and very helpful
We had been a customer of Don Franklin Auto almost 10 years. You won’t find another dealership better to deal with on any trade or purchase, used or new.
Thanks, First name removed & Marla Last name removed
Friendly and good service.
Staff is Friendly and helpful and I never have to wait to long.
Service department is very kind,courteous and wait times are very reasonable
The service is always excellent.
They are very helpful and keep you informed as what’s going on with your vehicle.
Casey Evans provides product kniwledge and excellent customer service.
Great customer service
Oil change was thorough, done in a timely manner. Staff are amazing and friendly!
Easy, fast, and very pleasant place!
Staff is friendly, helpful and services are timely
Very friendly and fast service!
The amazing staff is number one!!! The impeccable service. And of course, the awesome facility.
Always friendly and very helpful. Gets done in a timely manner.
I love the customer service! I didn’t have to wait long! Wonderful atmosphere ❤️💜

Easy scheduling, work done timely, nice waiting room, courteous staff