Customer Testimonials

Done in a timely manner and very courageous and thanks for honoring this old Vietnam combat marine veteran ; semper fi

Thorough, professional and helpful

Selection.

Very friendly and likes to get help people

Stacy manning in sales is amazing
We have purchased 2 vehicles from her.
She is the very best

The speed I was gotten in at and the level of work were great, but best was the friendly folks I got to deal with.

The staff in service dept at the Glasgow location was very helpful in getting my car serviced at short notice. They were extremely friendly and polite which I really appreciated!

Service is amazing
Doug in service
Stacy in sales
Those 2 people are reason we purchased 2 cars and get all services done at Don Franklin Glasgow

This was my first visit and I was totally impressed! Consider me a regular customer.

Great environment and friendly staff

The quickness of the service. And friendly people

Appointments- take you right in- fair price.

Great service- thank you for working us in.

Everyone is nice and I felt good abouy my visit when I left. I was told the brakes were good. However on Wednesday 6-18 I started experiencing some pulling and then a constant noise from the wheels and eventually a grinding sound upon breaking. I have it at the local tire shop today for my new tires and the front left brakes are metal to metal. Not a big deal since I was getting new tires today (as recommended by your service department) but I did not like the feeling of being on the road over 2 hours (away from home) and the fear of car trouble.

Whitney was great

Convieant

Great people and great service

Easy to schedule, never had an issue with service. New waiting area is nice.

They are both excellent

Vehicles and service and warranty

We had additional work we need to have done and they had to order a part. I was in a crunch for the next day because of a previous important doctor's appointment. They were able to finish the job up in the evening and get the front end alignment ready and just driven I was on my way before 9:00 which worked out perfectly. I deal with Debbie there most of the time she did a great job and was apologetic that it couldn't have been done the first day. She does a great job

Great service!!

I’m a Nissan Man

Very professional, friendly.

Very friendly and clean waiting area.

Always good service and quick service

Everyone is very professional, courteous, nice and helpful.

Wow, what an incredible legacy Eddie and Don Franklin have created! Their family-run business is truly special, thanks to their amazing team. I've known Don since I was a kid, and Eddie too—my grandpa swore by them for every vehicle purchase! lol Growing up, I was taught to shop local, and I’m proud to carry on that tradition with such a fantastic company!"

Very friendly staff. Didn’t have to wait long at all before they were done servicing our truck.

Chad was great!