Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   March 30, 2024 — Rated 10 out of 10 by L.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Speedy service and thorough inspections.
Report a concern   March 26, 2024 — Rated 10 out of 10 by R.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

The staff is so friendly and helpful. They explain things very well and don't treat you like you are nothing.
Report a concern   March 24, 2024 — Rated 10 out of 10 by D.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer Service Staff is very friendly and explains
everything so I can understand it.
Report a concern   March 23, 2024 — Rated 10 out of 10 by P.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Easiest trade of become I've ever had.

Report a concern   March 21, 2024 — Rated 10 out of 10 by M.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy to make an appointment, friendly service staff, comfortable waiting area and quick turnaround.

Report a concern   March 21, 2024 — Rated 9 out of 10 by T.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

everything is good except I do not receive the phone call to tell me that my truck service is done ?? They said they call and left a message ?? I have nothing on my phone from them. They verified my phone number when I dropped it off ! ??

Report a concern   March 16, 2024 — Rated 10 out of 10 by T.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Been using Don Franklin since purchase of vehicle and never an issue.
Report a concern   March 16, 2024 — Rated 10 out of 10 by B.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

My sales person, Chad Hatcher was very good about creating the deal on the truck that I purchased. He seemed as more of a friend then a salesmen. The service department has always been on top of my service needs. Scheduling couldn’t be any easier.
Report a concern   March 16, 2024 — Rated 10 out of 10 by R.P. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Nice vehicles and the staff is amazing! They help you get what you want and help you understand if you can’t and what your options are! Either way you leave a happy customer!!!😊
Report a concern   March 16, 2024 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and good at what they do
Report a concern   March 13, 2024 — Rated 10 out of 10 by A.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Staff was very friendly and work was completed quickly

Report a concern   March 13, 2024 — Rated 10 out of 10 by T.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Nick was awesome, super friendly and very knowledgeable. He made the car buying experience enjoyable.

Report a concern   March 12, 2024 — Rated 10 out of 10 by W.L. Don Franklin Glasgow Sales Department
What do you like about our products and services?

My wife and I saw a car at Don Franklin Glasgow. We scheduled a test drive on their website and a salesperson called us to learn more. On the day of the appointment, we saw another car at a Don Franklin Corbin. When our salesperson called, they informed us that the first car had been sold. We asked if they could bring the other car to Glasgow. During the wait we found another car at DF Glasgow. We ended up test driving cars 2 & 3 and purchased the last one tested. We can't say enough kind words for our salesperson Stacy Manning and Finance Director Byron Sorrell. Thank You Stacy for going the extra mile before, during, and after the sale!
Report a concern   March 12, 2024 — Rated 10 out of 10 by S.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Your staff
Report a concern   March 12, 2024 — Rated 10 out of 10 by T.C. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Good service
Report a concern   March 12, 2024 — Rated 10 out of 10 by B.J. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Everyone there is so nice! I appreciate all the help of Stacy and JD. I love my new car!

Report a concern   March 12, 2024 — Rated 9 out of 10 by C.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

I have been a Chevrolet man all my life and GMC product too I looking for a AWD SUV or four wheel drive pickup with crew cab

Report a concern   March 11, 2024 — Rated 10 out of 10 by R.C. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Salesman was easy to get in contact with and easy to local the type of vehicle we were looking for. Everything went off in a timely manner.
Report a concern   March 10, 2024 — Rated 10 out of 10 by K.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Friendly service and willing to look at options to work with uou
Report a concern   March 10, 2024 — Rated 10 out of 10 by A.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

The warranty we paid for!! And the people was super nice
Report a concern   March 9, 2024 — Rated 10 out of 10 by S.W. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Very friendly and helpful in finding what I was looking for

Report a concern   March 9, 2024 — Rated 10 out of 10 by B.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Nice people there
Report a concern   March 9, 2024 — Rated 10 out of 10 by D.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt and friendly service in the body shop!
Report a concern   March 9, 2024 — Rated 10 out of 10 by R.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

I have nothing but the best for Don Franklin won’t trade anywhere else

Report a concern   March 9, 2024 — Rated 10 out of 10 by B.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

It was quick & seamless. Everyone was kind & kept me informed.

Report a concern   March 9, 2024 — Rated 10 out of 10 by M.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Eddie in the body shop is great!
Report a concern   March 9, 2024 — Rated 10 out of 10 by B.A.P.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

i am from Vermont in Kentucky for my sister in-laws funeral my car needed an oil change they took care of it just like i was a regular customer

Report a concern   March 9, 2024 — Rated 10 out of 10 by F.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and friendly

Report a concern   March 9, 2024 — Rated 9 out of 10 by J.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good service nice and friendly

Report a concern   March 9, 2024 — Rated 10 out of 10 by W.C. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Good salesperson John Florence

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