Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   October 4, 2024 — Rated 9 out of 10 by E.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

I like the convenience

Report a concern   October 4, 2024 — Rated 9 out of 10 by M.N. Don Franklin Glasgow Service Department
What do you like about our products and services?

Service representative was very professional and knowledgeable.
Report a concern   October 3, 2024 — Rated 10 out of 10 by K.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Every time I go to Don franklin in Glasgow, the staff is always so kind and friendly! Chris Franklin, Byron Sorrell, and Nik Sorrell, are all extremely helpful and they make the process of buying a car extremely easy.

Report a concern   October 3, 2024 — Rated 10 out of 10 by R.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Convience
Report a concern   October 3, 2024 — Rated 10 out of 10 by N.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

It’s done right and fast most of time
Report a concern   October 3, 2024 — Rated 10 out of 10 by P.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

Take care of my car.

Report a concern   October 3, 2024 — Rated 10 out of 10 by A.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Having my vehicle brought to my place of work when it was finished

Report a concern   October 3, 2024 — Rated 10 out of 10 by L.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly and time efficient
Report a concern   October 3, 2024 — Rated 10 out of 10 by D.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast service.

Report a concern   October 3, 2024 — Rated 9 out of 10 by W.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Wet clean and professional

Report a concern   October 3, 2024 — Rated 10 out of 10 by R.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

They found the problem quick ordered depart and as soon as it came in, they fixed it good service
Report a concern   October 3, 2024 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

Timely. Informative.
Report a concern   October 3, 2024 — Rated 10 out of 10 by W.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly employees

Report a concern   October 3, 2024 — Rated 10 out of 10 by K.Y. Don Franklin Glasgow Service Department
What do you like about our products and services?

The warranty

Report a concern   October 3, 2024 — Rated 10 out of 10 by V.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Best customer service have had in several years
Report a concern   October 2, 2024 — Rated 10 out of 10 by W.L.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

After I made an appointment for the works oil change, I received several messages reminding me about the appointment. When I arrived for the appointment several employees greeted me and promptly took my car and had the paperwork ready. The work didn't take long and I was on my way in less than an hour. Don Franklin service department has always performed the work which I requested and keeps me informed about what was found. Professional and friendly staff awaits each customer.
Report a concern   October 1, 2024 — Rated 10 out of 10 by C.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service and great staff
Report a concern   October 1, 2024 — Rated 10 out of 10 by B.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy in and out
Report a concern   September 30, 2024 — Rated 10 out of 10 by A.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Reasonable prices on service and I like the lifetime powertrain warranty I have

Report a concern   September 30, 2024 — Rated 10 out of 10 by M.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

You have a very nice facility which is very up to date but also kept very clean. You were very prompt with your service and you protected my vehicle by using seat covers and a steering wheel cover.
Report a concern   September 30, 2024 — Rated 10 out of 10 by J.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service, didn’t have to wait to long
Report a concern   September 30, 2024 — Rated 9 out of 10 by S.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Expedite
Report a concern   September 30, 2024 — Rated 10 out of 10 by S.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast friendly service and staff

Report a concern   September 27, 2024 — Rated 10 out of 10 by A.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendliness and thoroughness
Report a concern   September 26, 2024 — Rated 10 out of 10 by R.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

I like the speed with which they got it done. They did a good job. Prices for air filter seemed very high
Report a concern   September 25, 2024 — Rated 9 out of 10 by P.V. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service is always friendly and prompt. The only thing was I went to the regular service department, didn’t know it had been moved, may want to include that in the reminder that is sent out.
Report a concern   September 25, 2024 — Rated 10 out of 10 by M.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer experience.

Report a concern   September 25, 2024 — Rated 10 out of 10 by K.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything good

Report a concern   September 24, 2024 — Rated 10 out of 10 by M.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly Listen about your questions and try to help Kept the car protected while working on it

Report a concern   September 24, 2024 — Rated 10 out of 10 by D.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always a quick in and out. Great service!

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