Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   October 3, 2024 — Rated 10 out of 10 by K.Y. Don Franklin Glasgow Service Department
What do you like about our products and services?

The warranty

Report a concern   October 3, 2024 — Rated 10 out of 10 by V.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Best customer service have had in several years
Report a concern   October 2, 2024 — Rated 10 out of 10 by W.L.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

After I made an appointment for the works oil change, I received several messages reminding me about the appointment. When I arrived for the appointment several employees greeted me and promptly took my car and had the paperwork ready. The work didn't take long and I was on my way in less than an hour. Don Franklin service department has always performed the work which I requested and keeps me informed about what was found. Professional and friendly staff awaits each customer.
Report a concern   October 1, 2024 — Rated 10 out of 10 by C.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service and great staff
Report a concern   October 1, 2024 — Rated 10 out of 10 by B.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy in and out
Report a concern   September 30, 2024 — Rated 10 out of 10 by A.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Reasonable prices on service and I like the lifetime powertrain warranty I have

Report a concern   September 30, 2024 — Rated 10 out of 10 by M.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

You have a very nice facility which is very up to date but also kept very clean. You were very prompt with your service and you protected my vehicle by using seat covers and a steering wheel cover.
Report a concern   September 30, 2024 — Rated 10 out of 10 by J.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great service, didn’t have to wait to long
Report a concern   September 30, 2024 — Rated 9 out of 10 by S.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Expedite
Report a concern   September 30, 2024 — Rated 10 out of 10 by S.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast friendly service and staff

Report a concern   September 27, 2024 — Rated 10 out of 10 by A.P. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendliness and thoroughness
Report a concern   September 26, 2024 — Rated 10 out of 10 by R.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

I like the speed with which they got it done. They did a good job. Prices for air filter seemed very high
Report a concern   September 25, 2024 — Rated 9 out of 10 by P.V. Don Franklin Glasgow Service Department
What do you like about our products and services?

The service is always friendly and prompt. The only thing was I went to the regular service department, didn’t know it had been moved, may want to include that in the reminder that is sent out.
Report a concern   September 25, 2024 — Rated 10 out of 10 by M.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer experience.

Report a concern   September 25, 2024 — Rated 10 out of 10 by K.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything good

Report a concern   September 24, 2024 — Rated 10 out of 10 by M.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly Listen about your questions and try to help Kept the car protected while working on it

Report a concern   September 24, 2024 — Rated 10 out of 10 by D.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always a quick in and out. Great service!
Report a concern   September 24, 2024 — Rated 10 out of 10 by A.N. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great people and good quality service
Report a concern   September 22, 2024 — Rated 9 out of 10 by S.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

They got me right in on short notice.
Report a concern   September 21, 2024 — Rated 10 out of 10 by A.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Super quick and easy and very friendly staff.
Report a concern   September 21, 2024 — Rated 10 out of 10 by S.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always happy with the job that the service technicians do.

Report a concern   September 21, 2024 — Rated 10 out of 10 by J.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Convenient

Report a concern   September 21, 2024 — Rated 10 out of 10 by E.V. Don Franklin Glasgow Service Department
What do you like about our products and services?

Promptness

Report a concern   September 21, 2024 — Rated 10 out of 10 by L.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

I’ve only been with you for a year. So far everything is great. Well I got a new car and everything is good no problems.

Report a concern   September 20, 2024 — Rated 10 out of 10 by K.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Polite and professional staff.
Report a concern   September 20, 2024 — Rated 10 out of 10 by R.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

It’s so easy
Report a concern   September 20, 2024 — Rated 10 out of 10 by M.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

The staff is amazing. Service is A+
Report a concern   September 20, 2024 — Rated 10 out of 10 by R.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Close to where I live at ,bought it at another Dealership they had not so friendly attitude ……lot more friendly at your place .i even have my wife 2013 Rouge service there …..you give me Military discount , every penny save helps Thank You

Report a concern   September 20, 2024 — Rated 10 out of 10 by L.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

Doug, was very polite and caring about us .

Report a concern   September 20, 2024 — Rated 9 out of 10 by J.F. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast and will tell you what the problem is


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