Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   January 19, 2025 — Rated 10 out of 10 by A.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Firstly, everyone is super sweet! i love the warranty deal! i love being able to just get my oil changed and they cover everything else. i would rather pay $79 for an oil change rather than $2,000 to get something fixed.

Report a concern   January 19, 2025 — Rated 10 out of 10 by T.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and convenient

Report a concern   January 19, 2025 — Rated 10 out of 10 by T.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Live my new car
Report a concern   January 19, 2025 — Rated 10 out of 10 by G.B.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great people to work with and care for you and your vehicle.
Report a concern   January 19, 2025 — Rated 10 out of 10 by W.L.J. Don Franklin Glasgow Service Department
What do you like about our products and services?

I recently took my car in for an oil change and tire rotation with a muti point inspection. All of the employees were friendly and promptly took care of me. Their waiting area was clean and quiet with Keurig coffee if you wanted. My service advisor explained what they found during the examination. I have recommend Don Franklin Glasgow to my friends.
Report a concern   January 19, 2025 — Rated 9 out of 10 by V.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Honesty

Report a concern   January 19, 2025 — Rated 10 out of 10 by M.C.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

Kind fast informative

Report a concern   January 19, 2025 — Rated 10 out of 10 by J.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly, thorough, personal.
Report a concern   January 17, 2025 — Rated 10 out of 10 by V.N. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Very responsive and personable - I purchased a car out of state and Chad Hatcher took awesome care of me making sure I was in the loop at all times and my requests were met. Fantastic job all around, thank you!
Report a concern   January 17, 2025 — Rated 10 out of 10 by J.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Pleasant folks to deal with. No pressure up-selling. Easy scheduling and drop off. And the issue I was in for is fixed. Thank you for good service.

Report a concern   January 16, 2025 — Rated 10 out of 10 by S.N. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly service people, and helpful.
Report a concern   January 16, 2025 — Rated 10 out of 10 by R.T. Don Franklin Glasgow Sales Department
What do you like about our products and services?

You didn’t try to sale me what you wanted
Report a concern   January 16, 2025 — Rated 10 out of 10 by L.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

First class operation!
Report a concern   January 16, 2025 — Rated 10 out of 10 by R.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great communication on the status of my repair, very professional. Debbie was great to deal with. I’m definitely more than satisfied.
Report a concern   January 16, 2025 — Rated 10 out of 10 by E.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quick on getting parts on recall fast and was able to replace part in a good timely manner

Report a concern   January 15, 2025 — Rated 10 out of 10 by R.G. Don Franklin Glasgow Service Department
What do you like about our products and services?

Always available

Report a concern   January 14, 2025 — Rated 10 out of 10 by A.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Everyone was friendly and professional

Report a concern   January 14, 2025 — Rated 10 out of 10 by A.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

It’s very convenient to the way they have place for you to wait, snack, restrooms, tv, and internet. Everything is so clean and all the staff is so knowledgeable and friendly.

Report a concern   January 14, 2025 — Rated 10 out of 10 by T.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Prompt service
Report a concern   January 14, 2025 — Rated 9 out of 10 by T.O. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast service
Report a concern   January 14, 2025 — Rated 10 out of 10 by L.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Customer service.

Report a concern   January 13, 2025 — Rated 10 out of 10 by B.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly employees

Report a concern   January 10, 2025 — Rated 10 out of 10 by D.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Employees are very helpful

Report a concern   January 10, 2025 — Rated 10 out of 10 by C.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and helpful staff
Report a concern   January 10, 2025 — Rated 10 out of 10 by M.R. Don Franklin Glasgow Service Department
What do you like about our products and services?

Quality of service

Report a concern   January 10, 2025 — Rated 10 out of 10 by T.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and convenient

Report a concern   January 10, 2025 — Rated 10 out of 10 by B.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy and efficient. Very professional

Report a concern   January 8, 2025 — Rated 10 out of 10 by S.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everyone is so nice. I had a problem with my car and got appointment asap

Report a concern   January 7, 2025 — Rated 10 out of 10 by M.K. Don Franklin Glasgow Service Department
What do you like about our products and services?

Installations, staff, price, and discounts

Report a concern   January 5, 2025 — Rated 10 out of 10 by R.W.I. Don Franklin Glasgow Service Department
What do you like about our products and services?

Staff was very friendly, professional and courteous.


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