Don Franklin Glasgow
1003 Happy Valley Road
Glasgow
KY 42141
United States

Customer Testimonials

Report a concern   August 1, 2022 — Rated 10 out of 10 by E.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good customer service

Report a concern   July 31, 2022 — Rated 10 out of 10 by C.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Easy to schedule appointments. Work is completed timely and correctly.

Report a concern   July 31, 2022 — Rated 9 out of 10 by D.W. Don Franklin Glasgow Service Department
What do you like about our products and services?

Usually can get service on time. Great people at service desk.
Report a concern   July 30, 2022 — Rated 10 out of 10 by F.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

I'm treated with respect and kept updated on what needs to be done to my car.

Report a concern   July 30, 2022 — Rated 10 out of 10 by J.A. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Everyone was very friendly and easy to deal with.
Report a concern   July 30, 2022 — Rated 10 out of 10 by A.B. Don Franklin Glasgow Service Department
What do you like about our products and services?

1) I appreciate your warranty.
2) I appreciate that you will pick up my car while I am at work, change the oil, and bring it back to me. You make regular maintenance very easy!
Report a concern   July 30, 2022 — Rated 10 out of 10 by T.H. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Service was great very friendly

Report a concern   July 30, 2022 — Rated 9 out of 10 by C.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

They keep the customer up to date while their vehicle is being worked on.

Report a concern   July 29, 2022 — Rated 10 out of 10 by M.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Professional, personal service. Facilities are nice. Seems well organized in repair department. Very good communications. I was happy with the services performed.
Report a concern   July 29, 2022 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Promptness of reply
Report a concern   July 29, 2022 — Rated 10 out of 10 by T.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Fast & friendly service

Report a concern   July 28, 2022 — Rated 10 out of 10 by J.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Everything
Report a concern   July 27, 2022 — Rated 10 out of 10 by M.N. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Mel Thompson was very professional, courteous friendly. My wife and I were well pleased

Report a concern   July 27, 2022 — Rated 10 out of 10 by A.D. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Everything and so kind

Report a concern   July 24, 2022 — Rated 9 out of 10 by P.M.I. Don Franklin Glasgow Service Department
What do you like about our products and services?

My salesman was great! Brandon Ramey, showroom inviting.

Report a concern   July 22, 2022 — Rated 10 out of 10 by C.M. Don Franklin Glasgow Sales Department
What do you like about our products and services?

:)
Report a concern   July 22, 2022 — Rated 10 out of 10 by C.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very professional and thorough

Report a concern   July 22, 2022 — Rated 9 out of 10 by E.H. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly personal

Report a concern   July 21, 2022 — Rated 9 out of 10 by M.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Good, qualified, friendly staff. New facility at Glasgow is very nice.
Report a concern   July 20, 2022 — Rated 10 out of 10 by D.P. Don Franklin Glasgow Sales Department
What do you like about our products and services?

Service is the best!
Report a concern   July 19, 2022 — Rated 10 out of 10 by L.L. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly and considerate
Report a concern   July 19, 2022 — Rated 10 out of 10 by D.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly staff
Report a concern   July 19, 2022 — Rated 10 out of 10 by L.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Great Staff to work with
Report a concern   July 18, 2022 — Rated 10 out of 10 by K.T. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly, fast service.

Report a concern   July 17, 2022 — Rated 10 out of 10 by J.A. Don Franklin Glasgow Service Department
What do you like about our products and services?

Very friendly and professional staff!!
Report a concern   July 16, 2022 — Rated 10 out of 10 by J.B. Don Franklin Glasgow Sales Department
What do you like about our products and services?

The customer service I received was the best . The staff helped me with all areas that I needed help with .

The only negative would be the extended warranty that is offered but that has nothing to with staff at Don Franklin

Report a concern   July 16, 2022 — Rated 10 out of 10 by J.M. Don Franklin Glasgow Service Department
What do you like about our products and services?

Friendly employees, very good service, convenient to me, excellent sainting area, fast service.
Report a concern   July 16, 2022 — Rated 10 out of 10 by L.E. Don Franklin Glasgow Service Department
What do you like about our products and services?

It was very easy and everybody was very professional. I was also kept in the loop while my car was there

Report a concern   July 16, 2022 — Rated 10 out of 10 by J.S. Don Franklin Glasgow Service Department
What do you like about our products and services?

People are very nice and helpful

Report a concern   July 16, 2022 — Rated 10 out of 10 by J.C. Don Franklin Glasgow Service Department
What do you like about our products and services?

I like being able to watch service work being performed from office they window.

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