Customer Testimonials
Quick delivery, able to talk to real-live people at DownEast when we have had queries - so refreshing!
never leave us with an empty tank
Always respond to our calls and with the automatic delivery we are always assured that our tanks are filled. Technicians are courteous and knowledgeable .
Service has been great with automatic Oil and Propane Deliveries. Customer Service is always responsive when I call with any questions…
Good customer service
Convience and reliable
Always friendly and helpful
Automatic delivery, haven't run out yet!
Everyone I have dealt with has been friendly and professional.
I have lived in Maine for 30+ years. I have been in rentals and have owned homes. Have always used DownEast and have always been pleased with response to services.
Service has been very good
On line delivery request was easy and the people I have spoken with at other times area kind and helpful. Delivery is always on time and close to when I have placed an order.
I have been with you for 25 years and not had a problem!!!!
easy to get a hold of
I don't have to worry about the gas, you just come when needed.
Prompt service of heating system and re-fill of propane tanks.
Efficient ordering process
Professional, efficient delivery
Well maintained equipment
Price could be more competitive
Very helpful & knowledgeable!
Received call from service rep today and I am very satisfied with response
Support and service is very good.
Professional service, and always on time. Good customer service.
Service is excellent.
Appreciate your commitment to automatic delivery.
Very friendly, fair prices, dependable.
Reliable. Professional service. If you leave a message or speak with their 'messenger" after business hours, they will contact you quite quickly.
Customer Service Reps are. Always friendly, knowledgeable, & professional.
Nice person on phone last time I spoke with office.
Rapid refill request after no fill since April 2023.
Great customer service.
I have had Downeast Energy for many years - My Mother used to work there before it was called Downeast Energy. The only thing I have a problem with is that I did not choose the new location and being billed for mileage if we need service. Thus I may end up choosing someone closer that would not charge mileage fees.