Customer Testimonials
Great customer service! Easy to call and speak to a live person.
great service
Communication is outstanding. Any conversation is followed up with text, a call back on my questions, clarification of procedures, or confirmation of decisions agreed upon.
Delivery person was affable & attentive. Smiled! While he explained delivery, payment, emergency issues & contact.
First encounters in person or telecommunications provided us with confidence expected of any business! BRAVO & Thankyou! C. Noel
Great service!
I am very satisfied with both product and service. The only thing I would like to see is leave the slip at the house so I know they came.
Clear detailed explanations, good follow up.
Timely and professional
Good service
Prompt delivery
Quick response and affordable
Good customer service
Very courteous staff.
Keep up the good work.
Ross
The service is great!
Very professional service and staff
Reliable deliveries
Dependable!
Group rates. Immediate responses.
Prices and quality service done quickly.
You arrived same day within a few hours and come to find out it wasn't an empty tank, the electrical panel tripped for the hot water.
Wished I knew who came so I could apologize as I ended up not needing service on your part.
Quick service & friendly staff.
The merger of Downeast with the other companies greatly improved the service and overall customer response. It was somewhat disappointing that local offices were no longer accessible but we all need to adjust to the economy as we know it. As long as my needs are met as a customer I will remain a loyal customer. Keep up the good work.
I was very grateful to the logistics department for scheduling same-day oil delivery because my renter was out of oil, my fault, and had no hot water. So they squeezed me in and I got Oil the same day I called and thank you so very much!
Automatic service is always right on time. We have never had a problem with this business.
Responsive service
Easy of billing platform
Dependable, on time deliveries.
Very quick actin on removing leaking propane tanks.
Responsive
Always there when I need them
A good, reliable company.
telephone access to a representative seems to have improved. Mary Daniels was very responsive, knowledgeable, courteous and efficient in executing my prebuy. She is a true professional and a definite asset to your company