Customer Testimonials
DownEast Energy is family to me, they keep me safe by keeping my propane use monitored and filled. Thank you for peace of mind.
Immediate attention to the issue that caused concern. Courteous and knowledgeable staff and technicians. I feel they care about you as a customer and want you to be satisfied.
Friendly and knowledgeable
We have an account for propane delivery. Very pleasant phone calls and quick delivery! Thank you!
On time delivery
Drivers are friendly and courteous. I am pleased with service and payment plan.
Great customer service reps
Friendly, knowledgeable and professional staff. Prompt service. Reasonable prices.
Availability when needed.
Dependable worry free service
I like to be able to prebuy oil, the automatic delivery is good and I have really liked the technicians who come out for servicing of the boiler. They are willing to explain what has been done during the service.
Efficient and excellent customer service
Your reliability.
excellent service...easy to do business with...kudos to you
Past services have been satisfactory. Good response in one emergency.
Sometimes delivery drivers done leave tickets because they can't find the front door???
Probably could look for cheaper prices but happy for dependability.
You deliver oil when I need it you can get info onnan empty oil tank remotely
I like the pre-buy programs with no worry of fill ups throughout the winter
I like the budget plan, pleasant oil truck drivers, and the fact that service is as quick as possible.
I like that you keep us informed when there are outages and approximate length. Your weather updates also great.
Never had an issue
pleased
Excellent customer service in reaching office and by the service truck drivers.
The promptness and professionalism of all employees.
Great, timely service with both regular deliveries and maintenance.
The reason it's not a 10 is that the billing notices are almost impossible to decipher.
Very quick delivery
You’ve helped me in emergencies. In all the years you’ve been my oil company, only once did I run out before you delivered and you were available almost immediately to fill and restart my furnace
Great service
The man who delivered our oil was friendly and courteous.
easy to pay bills and never in 5 years have had empty tanks
very dependable