Customer Testimonials
I like being able to order and pay right online.
Customer service is excellent.
your service is dependable and your employees are polite, helpful, and eager to please. Thank you for excellent care for me!
Excellent customer service.
Very professional, kind and courteous. Did a great job.
No hassle delivery, and good response foe service
very helpful staff. quick response to questions, service call, etc.
Very reliable. They have moved my tanks a bunch of times. Fair prices.
After many years, The service and speed of response are golden. I am no a fan of the new automated (robot) phone tree, but…
Fast service and helpful associates. The delivery man assessed our tanks and made helpful recommendations.
Dawn Jepson
Great promotions, good prices. Wonderful customer service.
We have never run out of propane. We are on an auto delivery, but I know people who have had auto delivery and run out before. Their calculations for consumption has been spot on. We use propane for heating, cooking, and drying. We can have peace of mind knowing that Downeast will deliver!
Very happy with our propane service from Downeast.
Our tank is monitored well and we are ready for cold weather.
Prompt delivery and fast service.
You diver my oak and propane has schedule. The workersare very nice and hel o full
Very respectful and kind and prompt in answering my questions and helping me.There when needed if furnace breaks down.
The local employees
Good service
The Service is excellent. Above and beyond. Anything you need they will make sure you get it asap!
I love the comfort of knowing we will never run out of fuel!
I failed to deal with the pre-buy for heating oil at the appropriate time. Your people assisted me to do a pre-buy at a later time. We have been your customers for 25 years, and I appreciate that you were willing to provide an exception to us and to assist us in getting the pre-buy price. Thank you.
Always there when needed. Auto delivery is on time
We have had a very long relationship, and I cannot even think of one problem that has ever surfaced. Your pricing has always been very fair and the service has been excellent.
It's so easy! Auto fill and prepayment!
Price was good and service was good.
the servicemen that came to bring a replacement tank were very efficient. They were pleasant and knowledgeable.
Love you product love your service. Hate that I have to do things online but that’s just me other than that. You seem to be a great company who have been with for almost 15 years probably now you’re good.
Personal service by the people I have dealt with has ben FABOLOUS!!!
Good company; fair pricing and personable office and repair crew.
Friendly service!
You deliver on schedule (degree days) and have never let us run somlow that we were at all concerned. Usually price is good/or average.