Customer Testimonials
Good service
The Service is excellent. Above and beyond. Anything you need they will make sure you get it asap!
I love the comfort of knowing we will never run out of fuel!
I failed to deal with the pre-buy for heating oil at the appropriate time. Your people assisted me to do a pre-buy at a later time. We have been your customers for 25 years, and I appreciate that you were willing to provide an exception to us and to assist us in getting the pre-buy price. Thank you.
Always there when needed. Auto delivery is on time
We have had a very long relationship, and I cannot even think of one problem that has ever surfaced. Your pricing has always been very fair and the service has been excellent.
It's so easy! Auto fill and prepayment!
Price was good and service was good.
the servicemen that came to bring a replacement tank were very efficient. They were pleasant and knowledgeable.
Love you product love your service. Hate that I have to do things online but that’s just me other than that. You seem to be a great company who have been with for almost 15 years probably now you’re good.
Personal service by the people I have dealt with has ben FABOLOUS!!!
Good company; fair pricing and personable office and repair crew.
Friendly service!
I have always recommended Down East Energy to others ... but my last fill we are still waiting to hear from someone to straighten out our bill.. hoping to hear from someone soon.
I'm very happy with the services from Downeast.
They were very nice and willing to work with us
Excelent work crew, very efficient and on schedule.
Kind , courteous and knowledgeable associates in the office,
Professional, knowledgeable and considerate licenced technician.
Good quality service and reasonable price
Knowledgeable staff. Dealt with transfer of tank ownership in an efficient and effective manner. Thank you.
Very prompt to respond when I needed a delivery!
Downeast has been very reliable with deliveries and service.
We are new to Superior Plus, but the customer service so far has been very good and the initial discount for propane is nice.
Your friendly and competent personnel
The delivery man, Matthew, is professional, helpful, pleasant, and kind
everything
I like that you come once a year with no call for scheduling a delivery.
Willing to work with us. Your delivery service has improved. We used to wait over a week during the summer months thank you.
Service. Friendly propane deliverers
One of the reasons I returned to Downeast Energy/propane is the pleasure of working thru a somewhat touchy situation with your sales person, Justin. I find him able to persevere , navigating any situation due to his knowledge, integrity and personality. Hes a quick thinker and is “ on spot”!
Justin is definitely an asset to your company and I hope you give him a commendation before his peers! I’m sure a bump in his check would be appreciated too! 😊 There are not many like him!
PS of course it helped that Justin was able to offer me something substantial but willingness and ability to address my concerns and follow thru is the reason I’m writing to your company!
Thank you for your time,
Dale Tempesta
The local employees