Customer Testimonials
Very prompt to respond when I needed a delivery!
Downeast has been very reliable with deliveries and service.
We are new to Superior Plus, but the customer service so far has been very good and the initial discount for propane is nice.
Your friendly and competent personnel
The delivery man, Matthew, is professional, helpful, pleasant, and kind
everything
I like that you come once a year with no call for scheduling a delivery.
Willing to work with us. Your delivery service has improved. We used to wait over a week during the summer months thank you.
Service. Friendly propane deliverers
One of the reasons I returned to Downeast Energy/propane is the pleasure of working thru a somewhat touchy situation with your sales person, Justin. I find him able to persevere , navigating any situation due to his knowledge, integrity and personality. Hes a quick thinker and is “ on spot”!
Justin is definitely an asset to your company and I hope you give him a commendation before his peers! I’m sure a bump in his check would be appreciated too! 😊 There are not many like him!
PS of course it helped that Justin was able to offer me something substantial but willingness and ability to address my concerns and follow thru is the reason I’m writing to your company!
Thank you for your time,
Dale Tempesta
Reliable. Always notifies me when my tank needs filling. Makes safety a priority.
LP delivery no problems
I like the customer service. Always have
Prompt service
Very polite delivery and service people.
Always get fast courteous service.
The service and techs
The delivery people are friendly and polite. They have thanked me in the past for keeping a path shoveled in the winter and once gave me a coupon for several dollars off on the delivery. They always answer any questions I have. It is nice to see the same faces doing the delivery.
Thank you
Quick delivery
Always have had prompt service and delivery.
Great service and liberal payment terms.
GOOD JOB KEEPING UP WITH AUTOMATIC DELIVERIES, AND A GOOD PRICE
We were out of propane and they were able to come out the next day to fill our tank. At first, there was going to be a 10 day wait. Great customer service!
Service is always good and professional.
Customer service is always great and deliveries are always on time.
easy to do business with
fast response and very helpful and knowledgeable
Easy to work with.
Regular refills
Straight forward billing
I don't usually have to worry about my fuel during the winter months.
Knowledgeable staff. Dealt with transfer of tank ownership in an efficient and effective manner. Thank you.