Customer Testimonials
Office staff was friendly and helpful, Rich the service tech was very polite and curious, he explained everything perfectly. The propane delivery guy was respectful and also polite.
the reliability of service
The pricing and service.
Delivery is always on time and we are able to pay ahead for the year! And the delivery drivers are very nice to talk with while they are pumping in the oil!
We appreciate the monitored refill program, especially when we are traveling.
Nice techs, on time, neat and friendly.
service has been great.
I did not realize the generator for my home was empty A very nice gentleman from Downeast Energy came to my home, gave me two treats for my dog, and asked where the generator was located. I told him and before I knew it, it was filled and he went on his way. The gentleman was very pleasant and I appreciate that with people I have contact with.
Please let him know that he was very much appreciated and is an asset to your business.
Thank you very much/
Timely proactive service
Respond when we need service. Thank you!
Reliable delivery with friendly and courteous drivers. Service of heater has been excellent.
Great team of delivery drivers! Also very responsive customer service if I have questions. Easy to reach by phone.
easy to arrange an appt through courteous and caring reps. service folk are courteous and proficient. I'd give a ten to them, but your propane prices are too high.
I like the fact that I can check my tanks on line. Now that I am on their website, I can order a delivery and know it will be delivered in a timely manner.
Everything has been great; quick service and done very well!!
We have been with Downeast for propane service for many years. Could not ask for better service. The keep full plan works for us. The deliveries are prompt, service with a smile and most accommodating.
Good pricing, great service!
The people I have conversed with or have met
Great service
They're there when I need them.
Noone is perfect. No company is perfect. It would have been a 10 had i not had to have the same problem looked at twice. Your doing fine keep up the good work.
Fair pricing and on time delivery
AlWAysON TIME and easy to work with. Thank you.
I like the automatic delivery......
Excellent service
I'm a three year customer with Downeast energy and my first experience using propane for heating, showers, laundry and dishwasher .
I'm very pleased with customer service and beig provided service in a timely manner even after the new provider taking over. I'll miss the customer services in person service and bill payments options.
I've always been happy with the timeliness and responsiveness of Downeast Energy.
I love your service and you help me out a lot thank you Robin s dunphe
Appreciate the automatic fills that make it worry free and the budget friendly plan that makes it affordable.
i REALLY THE AUTOMATIC REFILL OF MY OIL TANK.