Customer Testimonials
The delivey driver is very mindful of our driveway and is curtious and knowledgeable.
Dependable and easy to communicate with
I always get great prices and convenience of service from your business
Representatives who come to our home are great people.
It is great if on a group plan at a reasonable price.
Automatic delivery
I love the friendly employees & fast service! A great company overall!!
We could not be more pleased! You give us a sense of security beyond expectations!
Easy to reach by phone = appt to fill is easy to arrange
They’re nearby, halowell maine. They know you and your account. They are flexible.
You have been very helpful and responsive. I appreciate not having to worry about fuel deliveries - especially this past fall and winter.
price and service
I like to know that if I run out of oil, no matter what time day or night, they will come and fill me up because of my monthly plan that I pay. I have also received very prompt service if I have any issues! I feel so blessed to have the technicians that have come promptly when needed!
great service all around!
The customer service from start to finish is incredible. Everyone is well trained and make you feel comfortable and safe in a time of need. I would recommend them to everyone.
They're there when you need them. Very professional, curtious and friendly
Downeast is very responsive to requests and emergencies. Their employees are thoughtful and thorough. I've been SUPER happy with every interaction.
i REALLY THE AUTOMATIC REFILL OF MY OIL TANK.
Office staff was friendly and helpful, Rich the service tech was very polite and curious, he explained everything perfectly. The propane delivery guy was respectful and also polite.
the reliability of service
The pricing and service.
Delivery is always on time and we are able to pay ahead for the year! And the delivery drivers are very nice to talk with while they are pumping in the oil!
We appreciate the monitored refill program, especially when we are traveling.
Nice techs, on time, neat and friendly.
service has been great.
I did not realize the generator for my home was empty A very nice gentleman from Downeast Energy came to my home, gave me two treats for my dog, and asked where the generator was located. I told him and before I knew it, it was filled and he went on his way. The gentleman was very pleasant and I appreciate that with people I have contact with.
Please let him know that he was very much appreciated and is an asset to your business.
Thank you very much/
Timely proactive service
Respond when we need service. Thank you!
Reliable delivery with friendly and courteous drivers. Service of heater has been excellent.
On time and great price on propane