Customer Testimonials
After a somewhat rough start when my heating oil supplier changed hands, I must say I find communication easy and the customer service being extremely helpful.
Cheaper
Yes . It was on time no hassle thanks for the great service
No hassle.
Appreciate our delivery driver
Very polite and professional
I am very impressed that a representative from eastern propane suggested they put a monitoring device on our propane tank so that we would not run out of propane during the winter while away from home. I am very pleased with your customer service and would recommend Eastern Propane to friends and family.
Great customer service and budget billing is so appreciated.
This year the deliveries have been very regular; we haven’t had to call for deliveries as we have in the past.
Eastern deliveries are always on time and drivers are always carefull.
If and when there is ever a problem with my heating system, I get prompt and efficient repair service and the terms of my service contract are fully honored. Also, the price charged for oil is completely fair and competitive.
Your personnel and no problems with the Gas.
That you notified me when the prices of the fuel went up. And Cindy in customer service is very polite and friendly.
Great customer service. Reasonable prices
Friendly service, came out quick and good prices
Thank you for your work and help to deliver my liquid gas for the heat in my home. The team has been great--after I had an injury -fractured hip, followed by blood clots, loss of vision and hearing--all in 6 months. The refills have been helpful to keep the home warm, and the change in payment from the bank has been helpful to me. Even using my pre-paid amount to cover the refills with no issues.
prompt
get oil delivery on schedule - no wait
Eastern provides timely service and is very responsive to concerns and questions I have raised. My impression is that they are very interested in maintaining solid customer relationships, which is fundamental to the type of company I prefer to do business with.
good service
Timely, knowledgeable, and friendly service
Your Quick Response to concerns. Your Automated delivery
Your drivers are cordial, have no issues backing up our driveway and they are respectful of our property.
Excellent service and great people to work with.
Good customer service. When we called to order propane the person who answered the phone was very efficient.
Resonable prices and I never run out.
Good service and online dashboard. Budget plan available
Good service
I purchase oil for my boiler three to four times a year. The product is always delivered quickly and efficiently. Keep up the good work your employees are excellent
q;u;ick and courteous customer service
All good