Member Testimonials

Janet Pauly!! I came to her at 41 years old suffering from major aquaphobia. I was traumatized at four years old from my father. I started my private swim lessons with her on a weekly (Mondays) basis from the middle to late part of April of this year. I've had a panic attack in the water. I've cried in the water. At this point, I am doing things I never thought I could do in this amount of time.
I can:
Back and belly float
Back and belly kick to 10 feet with kickboard on belly or overhead straight
Close to treading water
Swim to 6 feet without any floatation device
Swim with flippers or the kickboard to 10 feet (face in water/breathing)
Seated dives in 10 feet water
Workout in her aerobics class with the floatation belt in 10 feet with comfort

The front desk staff is friendly and helpful. The water aerobics instructor, Janet, is great! I love the inclusive environment. I, for one, feel very welcomed to be there.

Great instructors and friendly staff. The physical upgrades done in the past couple years have also been a welcomed change!

The friendly participants that joints in the water class

What I like best is the attention staff offer to make sure you are exercising properly.
I like that it is evident that the staff work to maintain a clean environment. I always feel safe and comfortable.
All staff are helpful and pleasant.

always available to answer the phone. great space and friendly staff.

Nice facility

The personnel is friendly and helpful, and the pool is well-maintained.

I enjoy the friendly staff who are constantly helping members and keeping everything clean. We are new to this location. We came here from the now closed Livonia branch. We do miss our old staff members from there but we are enjoying the new people here.

Staff is very friendly and helpful. Building is,clean. Great classes.

The YMCA is the place for everyone

The facility itself; the Staff, and the fantastic equipment.

Plus the fact that this facility has swimming lessons for ALL AGES-a definite plus.

Everyone there is very friendly and helpful.

friendly,clean,snd lots to do.a pleasuree

Staff members are friendly and helpful, and facility and equipment is always in good condition.

Silver Sneakers is great. Keeping older people healthy is good for them, the medical profession and the indigent.

the people are so friendly and helpful the locker rooms are clean and organized and the water is so nice and warm

Friendly and a safe and comfortable place.

It's the friendliest place to exercise.

friendly atmosphere

I like newly remodelled facility and it’s cleanness.

I like that customer service is a top priority for the Y.
Deborah

I like that being at the Y , especially Doug and some of the other staff always make me feel welcome

Everyone is so nice and Helpful. I love it when they say hello or open the door or just saying have a nice day.

I like how nice the workers are up there and most of the members are nice as well. The gym may not be top of the line like lifetime having all the equipment they have, but when I been to the lifetime in Novi and in commerce the customer service was very bad and so many people were mean including the workers and members. I'd give this gym 4 out of 5 stars because of the decent equipment and not having to deal with rude people.

I enjoy all of the swim classes they have been very helpful to help me with my physical health.
I really enjoy the music with my workout.

I can come whenever I need to workout. The facility is clean and the staff is very friendly and professional. Always happy to assist with any concerns or updates on activities.

Very family friendly.

The family feel. It doesn’t matter what you wear or where you come from. Community oriented.

WELL RUN PLACE. Good people that work there.

The staff have been extremely accommodating. The facility is extremely clean and the new locker rooms are amazing!