Client Testimonials
Actually, what I “didn’t” like was that it was 10 minutes short of a 90 minute massage and I was offered no discounts or credits. Kevin is a great masseuse. I really liked him. I think the woman at the front desk should have offered me a discount or a couple of free gummies…Something….
I love the friendly and calming experience that I have every time I come and Charlie knows how to find and address the tight areas of my body and I leave feeling sooo much better.
Easy to schedule and great deep tissue massages.
I love Kume! Great prices, get service, great massage!
My only concern last time was Charlie smelled a little like smoke at the beginning. It wore off, but I think he’d just had a smoke break. I noticed when he was rubbing my back when I was in the chair, so I think it was his hands.
A relaxing experience every time
Tiffany is the best 🙌🏼 I feel so smooth and relaxed.
Fantastic experience with Scrub, coconut exfoliate, scalp scrub and shampoo.
So well worth the time and cost.
I just broke both my feet and this place is disabilities accessible and accommodated my needs very well. They give you a great body map allowing the client to circle focusing points and cross out places in the body to avoid. We propped up my feet and I was able to get a massage.
The service was excellent from the moment I scheduled the appointment. I enjoyed the ambiance, and Ken provided fantastic service!
Ken and Kevin are wonderful! We love Kume!
Easy to book an appointment, services are prompt and excellent
Good
Relaxing, clean, aesthetically pleasing
Great massage for tense muscles
Carmen did a wonderful job, I am excited to come back!
Consistent excellence. High value at the member price. Excellent therapist, excellent scheduling administrators. Thumbs up. I am a Lake Merritt local of 15 years. Wonderful staff.
Super professional
Amazing body scrub from Tammy! Will definitely be back.
The spa was very clean, and had all the amenities needed. The guy at the front desk was really nice, and very knowledgable. I will be going back for sure
We had the Cryo and a 30" foot massage and both were excellent.
The music wasn't working on the Cryo and it took a while trying make it work but it wouldn't. The attendant (forgot his name) held his phone up to the speaker and it was fine.
I don't like the announcements or 1 minute and 2 minutes, but it was ok.
Foot massage and sanding/scouring was really nice!
If I lived nearby I would be a regular; I live 1/2 hour away and will return ocasionally.
Reflexology with Ken or Charlie is the best
Jeff was great. I went in for cupping after I had thrown my back out and was experiencing some pretty intense lower back pain; he really worked into my muscles all along my spine. I feel 20% today (two days later).
Thom is great
I carry a significant amount of stress, but I managed to find a moment of tranquility for at least a day. During this experience, I closed my eyes and felt a sense of carefree ease. The chairs were exceptionally comfortable, providing a sensation as if I was seated on a cloud. Thank you.
I can't think of anything you can do to improve. Good massages, friendly people, fair location.
I liked everything about the experience. The ladies at the front desk made me feel very special. The person who gave me my service (sorry I forgot her name) was very attentive and made me feel comfortable. I purchased another service as a gift for my sisters birthday.
Ken gave me a fabulous foot massage
CALM PEACEFUL SETTING WITH AN EXCELLENT THERAPIST.
The warm welcome, the aromas, scents in the reception area. Immediate assistance, severed at/before appointment time. Private rooms cleanliness ambience the background music. My massage technician was awesome. My next visit my intentions are to become a member. I’ve recommended this place to several friends, and purchased a couple massage gift certificate for my daughter and son in laws recent anniversary 9/3/24.
Staff are friendly and professional. Ken is amazing and focused on all areas that needed some extra attention. I walked out with significantly less knots than when I came in. I should probably schedule regularly.