Customer Testimonials
Excellent professional, knowledgeable and easy to work with
Friendly and asked all my questions; I had a lot of questions
Our technician Raul is awesome, he has exceptional customer service and a great attitude always!
Advance phone call close to tech arrival time, tech check in on needs, quality service.
They always call before they come and they do a good job.
I like having the same technician every time. We have been using northwest nearly 5 years and only recently switched technicians because the other got promoted. Both are kind and professional. It reflects well on northwest that they have long term employees.
My service professional Russ!
Kane was very friendly and quick in his work.
History with the company and the quality they’ve maintained in customer service.
Very timely. Service guy is very knowledgeable about the pest and how to assist what y'all are doing in controlling them.
Steve came out and did a very thorough job! He was very courteous, professional and informative!
Greyson provided excellent customer service- went above and beyond!
Prompt, professional, and courteous.
I like that Northwest does not need to come into our house which means I don't need to be home when the service is performed. I also like that the technician goes around the house and removes cobwebs on each window.
We have always been satisfied with Northwest. If we’ve ever had an unexpected problem they respond ASAP. Our Tech (Cory) does a great job and we are very satisfied with his work, professionalism, and expertise! Thank you Cory!
Personal care. Full explanations of services. Great customer service.
Very professional always gives notice in advance when service is to be performed.
Prompt service. Friendly person (Nate) doing the work.
They are always kind and do a great service.
Lucius is very knowledgable and dependable.
Everyone very punctual and professional.
Gets the job done in a quick timely manner.
Been using y’all for over 20 years!
Quick response and thorough service.
Kevin, he's the best.
Calls ahead of time.
Lets me know when he is here and keeps all my bugs and mosquitoes away. Always asks if I'm having any issues.
Professional and courteous staff, exceptional service!
Excellent communication and scheduling, very thorough inspection and services
Consistency and good technician
Knowledgeable, friendly technicians who go above and beyond with communication and finding solutions for concerns — just the best!
Love knowing I can get help with ants when needed.
Love Austin !
Your promptness to scheduled visits, continual asking for feedback on effectiveness of treatments; and great after visist things to do to keep protection onfloinfg
very affordable, the appointment was made very quickly and the gentleman that came out to our house was very professional and friendly