Customer Testimonials
Very nice and thoughtful
Appointments are always scheduled, provide advance notice, show up on time. The service is efficient and it works. The serviceman is always personable.
Raul does a fine job, he knows the property and always listens and takes care of any concerns.
I like the different options provided, you can have as much or as little added to your services as you want or need. I also like the flexibility to make changes.
Easy to schedule and dependable.
Your customer service has always met my needs and concerns. The services you provide for mu home I have no concerns. Your representative Chris always makes sure he contacts me before he arrives to perform my services.
Very professional and wanting to make sure the customer is satisfied. Will go the extra mile to make that happen.
Technician very knowledgeable and willing to make sure all issues are addressed and questions
Answered. Very professional!
Your staffs are very professional and polite!
On time. Courteous and professional. Gets the job done in a timely manner. Shoutout to Nate our tech. Always enjoy talking with him!
The technician always shows app as promised and delivers excellent service.
Reliable, On Time, Work done correctly the first time
Josh is always so wonderful! The "front desk" whenever I call are always rude, have been for years, but I don't care because the service itself is great and Josh is always so helpful.
Always thorough and professional
Timely services; advanced notices from Tech; care for property.
The pest control professional that came out was very kind and did extra things to help out. (Like pull a couple sticks from our screen to allow it to close and prevent bugs)
No further comment
Prompt, call before they arrive, always polite, now their chemicals, we have not had any mosquitos or major outbreak of any type of bugs. we have a contract service with them and they always work with our schedules if necessary. Great company in all aspects of doing business.
Prompt and curtious
Northwest is always available when I call. Jason does our service & is very helpful & always talks to us about what he is doing. He’s the best!!
very professional and very good service.
The guy was very nice and courteous
We love Mike! He does an awesome job every time he comes and he is so friendly!
Overall good service. Technician is knowledgeable, courteous and friendly.
I'm consistently notified on time when my quarterly service is due, which I appreciate greatly. Their customer service is truly exceptional, and they genuinely pay attention to the feedback shared in surveys. For example, I once mentioned not receiving notice about a price change, and I was promptly contacted by one of their managers. He personally apologized for the oversight and worked with me to find a resolution. This level of follow-up, especially in today’s world where some businesses tend to overlook customer feedback, genuinely impressed me. The fact that he took time out of his busy schedule to address my concern speaks volumes. With their remarkable products and services, combined with such attentiveness to customer needs, I am confident that I will remain a loyal customer of Northwest Exterminating, and I wholeheartedly recommend them to others.
John, the tech service guy actually talked to me about the issues.
Love the consistency. My pest tech has been servicing my home since I moved in years ago and has been the most helpful with my ability to identify pests and resolving any issues.
quick response
The exterminators are very professional and efficient
Quick to respond to my extermination needs.
Pleasant and knowledgeable serviceman.