Customer Testimonials
The young man who come to service my property, was very pleasant and helpful. No one wants a strange person walking in or around their home , but he made his servicing of my home painless.
He's a keeper.
Ms Last name removed
Very professional and thorough.
Show up on time.
Communication is great. You call before to ascertain if the day/time is convenient for you . The technician calls when close and they come on time. Technician is very knowledgeable and offers suggestions when appropriate!
Russ is always prompt and personable. We recommend him highly!
Very nice man did a complete search around the house poked here checked there complete. Was very helpful too explained the total process and answered all my questions.
I‘m satisfied
The Northwest techs are informative and nice. They were helpful in recommending the best solution for our problems.
I feel confident knowing my home is being cared for by professional, knowledgeable staff. Nate is absolutely the best! It’s always a pleasure working with him.
I had a great experience with Jonathan, he was friendly, professional, and very knowledgeable. He took the time to answer all of my questions and explained the treatment process clearly. I appreciated their helpful attitude and thorough approach. I would highly recommend him to anyone in need of pest control services!
Northwest has provided a large range of services for over 10 years. Each has been provided efficiently, as scheduled, and at a fair price.
Personable, professional service with great communication.
Very professional. I love the way the technicians reach out to you prior to visit for reminders. Highly appreciated!
The person that came to service the house was very professional and nice to deal with.
I had NW Pest in Smyrna, GA for years and when I had my new house built 2004 in Dallas, I kept NW Pest.
I have very very seldom seen a bug inside my house. But when I see ants outside on my patio or breezeway or bees in my hedges. I call NW Pest and they are here ASAP.
I’ve NEVER had a complaint only compliments for NW Pest.
I’m glad to refer them to anyone and certainly have!!
Kevin always text when he’s close by. He’s so professional does a great job always explains everything he does. We so appreciate his great customer service.
I like the custom serve I get from the office and the technician!!
Excellent job as usual.
Taji has such a great customer service attitude. We feel like we are in good hands with him, and I am happy to give him a shoutout. He is great!
Michael was great! Very helpful and knowledgeable.
The representative was at our home early, and he knows the layout of our home. He treated all the levels and rooms and didn't interfere with any of our daily activities. We trust Northwest Pest and the Techs will come after one phone call, or when it is a scheduled call. The best service ever.
Austin gave good explanation for service & was responsive & friendly
I like the technician that has serviced my home for many years…Norman Terrell.
Very knowledgeable
James our technician, is very professional. He listens to any concerns we may have and he takes care of any issues.
Your representatives do the job and keep the bugs away!
Great communication about arrivals, details from the employees about what products they’re using why they work, etc. etc. overall customer service is important to the employees who are out in the field.
Great customer service and knowledgeable resources.
Excellent service
Professional employees!
Austin is the best!