Customer Testimonials
Easy to initiate service. Prompt arrival.
Courteous, takes time to explain the job they're doing.
Very professional and knowledgeable
The thoroughness of them.
Good service, friendly employees. I like fact that you can combine your services (i.e pest control & termite service)
You respond when I call.
Green pet safe product option
Guaranteed efficacy.
Polite service man.
Friendly and effective
Your team has consistent great customer service as they phone in advance of visiting to ensure there aren't problems that need addressing. They are also reliable and courteous.
Service is consistently on schedule, and Chad is just great about addressing any issues we might have -- thanks Chad!
Thoroughness of the treatments
Very professional, curteous & prompt!
excellent service from Josh.
My technician, Rick.
Efficient and pleasant service with great and lasting results
I am very happy with Devon and the job he has done for me.
Y'all always address our concerns right away.
The technicians that come to our house are very polite & friendly. If they have to enter our home for inspection or treatment they always respectfully put on shoe covers.
We are get advance notice of upcoming treatments with plenty of time to reschedule if needed.
We've been extremely satisfied with Northwest service over the years.
like the tech who services my account, there have been no problems
I have interacted with Blake on two occasions recently. The first was the annual inspection of the termite bait stations. The second was starting my quarterly pest control service. On both occasions, Blake was most diligent in his services. I appreciate a large company having amiable local representatives in their employ.
Employees are.professional, courteous, and do a great job.
I have been dealing with Northwest since 2004 and have been very satisfied with my service.
Usually i would rate a 10 but was disappointed last week with service. I returned home after service and was greeted with a number of spider webs that were still present. I had specifically requested that attention be paid to ants and spiders/webs. Granted, these are the Joro spiders and the webs are huge around shrubs and trees and connected to the house. Wishing there is something that can be done to remove/kill them.
Ever since using you all we really haven't had any issues. I will say the original gentleman that we had for the better part of our time using you was exceptional. The last could have times the gentlemen that we had were not as thorough. We would love to have our original guy back if he is still with you all.
The technician is polite and helpful.
They were quick and got the job done in a timely manner. Both reps were pleasant and kind to work with.
Results are great! If there is a problem, Northwest will come back to provide a remediation.
A human always answer the phone. My technician, Mark, is a fantastic individual. Courteous. Friendly. And keeps the creepy crawlies away!
You always come when you say you are coming.
The young man who services my property is outstanding
KNOWLEDGABLE , PROFESSIONAL AND FRIENDLY PEOPLE