Customer Testimonials
Great customer service
Everything and everybody!
Prompt. They usually are effective
My quarterly pest control technician, Rashid, is very polite, friendly, and conscientious. He checks the vermin boxes to make sure bait is still present without being reminded. He is always on time for his service call and takes care to be thorough in the pest control service.
And he went above and beyond in this month's visit when he removed a dead rat from my garden for me. It was dead--a good thing--but I didn't know how to dispose of it and quite frankly was a bit freaked out about having to get anywhere near it. He generously offered to take care of it for me which I really appreciated. A+++ on customer service.
Guy who installed bait traps kept me informed about what he was doing and was friendly.
Very professional representative who comes and answers any questions I have. Very easy to schedule. Have been with this company for 26 years and have never had a problem. Very satisfied.
Northwest is quick to send someone out when needed. The gentleman who treated our house does a thorough job and is friendly.
Thorough and professional
Prompt. Scheduled. Timely.
Great communication about appointment. Kyle was prompt and thorough in his problem assessment. I appreciate his referral to Wildlife Control division of Northwest.
Great service this past treatment. Friendly and asked questions.
Quick response, great service. We have been loyal customers for 15 years for the termite service and occasional pest control, they get the job done.
Very thorough and customer oriented representative. He’s the best!
Great service!
Gary did an “Outstanding” job on our qtrly pest maintenance. We really appreciate the quality and professionalism of all the Northwest Exterminator technicians. They’re a company you can trust!!
We were out of town but the service was done without any problem. Also if we ever have an issue that needs follow up, our representative is always ready to respond!
Timely, friendly, effective.
Inspection was very complete and detailed, thank you!
The technician, Jay, was a great representative for your company. Jay answered my questions about some spiders. Can't say enough about the quality of inspection and service he provided.
Honesty
Very professional.
Reliability. Great service.
Sean is the best!
Rashiid is so good at what he does! He is honest and hard working. If I need him to come out more than once, it’s without hesitation and encourages me to call if I need anything. Great genuine guy!!
Great service, friendly, clear on what they will be doing, communication is great! Taking care of all issues, very thorough, super efficient, plus you took me back as a customer.
Devon is wonderful, friendly and responsive. If I have a problem and text him he always responds in a timely manner.
Everyone at Northwest in Canton is so polite and helpful. Great communication on upcoming service and completion. Sean, our technician, is awesome!
The additional spraying of weeds in flower and bush areas is a huge help.
Sean did an excellent job - as always!!
Constant level of professional service with good results. Always gives a friendly pre-visit call to let me know he’s on the way. We are very satisfied with Northwest!
Dee is very professional..! Excellent service