Customer Testimonials
Prompt and professional service.
Nicholas is always on time and the treatment works.
Very pleased with the service technician.
Mike is great. Takes care of everything, super friendly and very knowledgeable.
Reliable and it works
Thorough service
Everyone who has ever been sent out has been awesome, and whenever i have a problem ya’ll take care of it.
Technician
proactive
Efficient
Very congenial service personnel.
Bill, the serviceman for our house, is always polite and helpful. He has served us well for years and in personable with each visit. Kudos to Bill, we greatly appreciate him!
Always polite and are good with our dogs. The consistency of the same techs. We had Donnie until he retired and now Corey. Hope to have him for a long time too!
Coming out when we have more bug issues in between services ( usually ants in spring)
Great service, prompt, friendly and reliable!
Good old fashion customer service.
Friendly and helpful
The local employees are trustworthy and service oriented and are very good at their jobs!
Results. My technician is very professional and kind.
Our serviceman is wonderful!
They do a good job
I like the company!
Mike Wells has been taking care of us since shortly after we bought our house 6 years ago this past December. His communication is amazing! I travel for work and he always lets me know when he is heading out our way and asks if there are any issues I need addressed. A couple of times I have had an ant issue that he swings by to resolve when I am in town and he is in the area. He noticed my termite stations got cut up by a lawnmower and he scheduled it to get fixed. I was out of town at the time, and he just handles it for me. It is comforting to know that there still is that level of service out there! When I am in town, we always carve out a few minutes to catch up. On top of being very good at what he does, he is a good man as well. Another employee I really enjoy dealing with is Nick Reaume. He did our termite bond inspection and got us hooked up with a crawl space encapsulation. He does our inspections every year and I look forward to his visit. Another great communicator and he gets it done. I only really deal with Mike and Nick, but that too is a feather in your cap. It is seamless and works for my schedule. I have used other companies in the past, but never again. Why would I ever leave this level of customer service? Hands down, choosing Northwest is the best decision I have ever made regarding pest control and household services.
Ease and professionalism
We like the technician that services our home!
Very good customer service. Very professional.
Conscientious, great customer service
Communications around meeting time and expectations of services being provided
Professional, polite service.
The technician was very nice & informative. He did an excellent job & even got down cobwebs from the front porch.
Point of contact customer service is amazing.