Customer Testimonials
Inspector was helpful and did a thorough job.
Kylan was the Service Professional that came to our house. He was very courteous, thorough, and knowledgeable. He discovered that 4 termite bait stations in our yard were missing and that he would see that they get installed.
Our service technician is Jeff Prince. He is a true Southern gentleman. He is patient, knowledgeable, considerate and understanding. He allows my daughter and I to ask him as many questions we have for him.
It just happens automatically. You come anytime I call but best of all is the nice young man that always comes and does a great job very personable You better keep him!
Gail Miller
The service technician was very professional!
They are very nice and are on time for their apt.
Everything from the first call to start our service with to Kurt coming and talking care of us. Great service. Great people. Great price.
Everything about your service is Top Notch!! Branden does a superb job every time he is here!!
Efficient, prompt and friendly.
Friendly and kind and good at what you do
Great service. Tech was very friendly and helpful. I appreciate the tech.'s expertise and he listened and addressed my concerns upon his arrival. Thank you.
The friendliness of the people, the gentleman that comes out is respectful and easy to talk to. Great people.
It is easy to get in touch with Sawyer. Service tech is always polite and work is thorough.
My technician Jonathan is great. He communicates well, is very thorough and always on time or early.if he is going to be early, he checks in to make sure it’s ok. If had pest services with various companies for over 30 years….You are lucky to have him.
They communicate well, so no unexpected surprises. They all are very customer service oriented.
Response.
Effectiveness
Professionalism
Dependability
Northwest does a thorough job. Our service man, Rabbit, is always happy to say hello and answer any questions
Robert did a great job in a timely fashion as usual. Thanks Robert!
Prompt, efficient service
Scott has definitely a lot of expertise of what he’s doing he was very polite & cooperative. Thanks!
Always on time very polite nice technician great job as always!
The customer service, there is always someone who answers the phone, they are kind and understanding. I have had Austin each time and he is amazing at listening to my concerns and addresses each one of them. He is kind and knowledgeable about his job he does
Very efficient, friendly and always on time!
Customer service is great and Robert does a great job
Tech was great and had excellent customer service!
Great service tech. I do need someone to come change our termite stations - they seem to be inactive and have not been changed in over a year. There are alive termites in them.
Great service as always.
Great customer care and service

Reminders when your service is coming due . Also the convenience of scheduling the service appointment for when you’re at home.
I have had the same technician for years, and he knows what my house needs to keep all bugs and other critters out:) Thank you Cory!!:)