Customer Testimonials
The promptness, the courtesy, and the professionalism of your workers. Jonathan is wonderful. He explains things, answers questions, and is a great representative for your company.
Your men do a good job. Price has gone up considerably.
Easily reachable office staff
Fast and efficient. The tech was friendky. The price was great.
Timely, friendly, respectful & helpful staff, gets rid of pest problems
Courteous and professional service
The technician seems knowledgeable and has addressed any issues I have.
Dependable, helpful to take care of any problems
He explains everything he is going to do. Very courteous and knowledgeable.
Thorough and courteous
Very trustworthy employees who show up on time and are very thorough in performing their services. We are thankful to have Carolina Pest .
Almost weekly I am approached by another company to change my business to them. They often have lower prices and convey an increased level of services provided. I stay with Northwest really for only one reason - your technicians. For years, we had Ken in Brentwood. What a good man and great employee. When he sadly needed to step away, we thought we might too but wanted to give it a chance. Enter Doug.....he's fantastic. Whatever you pay him, it's not enough. He cares, he's thorough, he's pleasant and he's knowledgeable. He - single-handedly - is the reason I sent NW money every month. I have so many other choices, but only one Doug.
We are a new customer for only one year now. It was a pleasure to work with your sales and customer service team. The actual service people that you sent to service us were all very courteous and respectful. The only negative I need to add is your lack of a company website to look over our account and pay our bill on line.
Reliable and courteous.
So far it’s been great!
Techs do a through job and address any concerns.
Personnel service
Responsive to communications
Excellent service. Pest problem solved.
Prompt service
Efficient and friendly
Quick and easy spray of the house.
Bill McCracken is a major plus for a team member within your company. He carefully explains each process and responds to any additional needs we may have
Thanks!
They work with the customer.
Texted reminders are great. Staff is always friendly and on time. We’ve used them for a couple of years and enjoy the service we get.
Prompt service. Tech solved our ant problem.
So very friendly service provided
Scott Williams is ALWAYS dependable, reliable, friendly & does his job with a smile. He gets a 10 rating from me every time he comes.